AV Project Manager

3 weeks ago

Wixom, United States PTG Full time

Purpose

This person will plan, execute, and finalize AV and digital signage national installation projects according to strict deadlines and within budget.

Responsibilities

  • Works with internal and external parties to organize the various components needed to initiate, run and conclude projects
  • Documents and tracks conversations with internal and external parties in relation to projects
  • Mitigates risks that would impact the ability to bring a project in, at, or below budget
  • Ensures a safe working environment for the client employee’s, technicians, and contractors on site
  • Processes and reacts quickly to last minute changes and requests – often times beyond normal business hours
  • Clearly understands and communicates the scope of a project
  • Follows up on day to day shipments to and from field operations/installers
  • Manages field operations installations, making sure all project requirements are completed timely and within budget
  • Builds and executes project plans, schedules, updates and details to the customer and project team
  • Maintains overall project budget, tracks and manages job costs
  • Works closely with design team and reviews CAD designs and scope of work for accuracy and consistency
  • Resolves product or service problems by clarifying the customer's complaint and working with internal teams
  • Processes paperwork and reports required for the project including budget progress reports, back charges, project photos, installer invoices, etc.
  • Ensures jobs are reconciled and sent to bill on a weekly basis
  • Request job close out once all necessary documentation is received from client and subcontractors
  • Initiates RMA’s and Warranties with client and technician and works with Project Coordination team through completion
  • Travel to new site locations may be required (rare but often at last minute)
  • Participates in ongoing necessary technical training and course work
  • Manages task board efficiently
  • Submits time billing daily in ERP system
  • Participates in kickoff calls ensuring all necessary information is captured
  • Transitions projects to Customer Service and Support department
  • Other duties as assigned

Qualifications

  • 3-5 years AV and/or Construction project management experience preferred
  • Bachelor’s Degree in business or related field preferred
  • Must possess ability to perform successfully in fast-paced, deadline driven atmosphere
  • Must be capable of building a project plan
  • Must understand the various project billing methods and create a schedule of values (AIA, progressive, project completed etc.)
  • Excellent written and verbal communication skills
  • Strong computer skills including Internet, Excel/Word/Outlook, Q360 experience a plus
  • Detail-oriented, organized, and experienced in keeping others on task

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