Product Support Engineer

4 weeks ago


Panama City, United States The Ash Group Full time

MUST BE US Citizen


24-36 month contract

Pay: $50/hr. W2 ONLY

100% onsite

Top skills: Bachelor's degree required. Troubleshoot missile systems. Understand data cards and mission computers, software issues diagnosing. Essentially a test engineer - making sure systems talk to each other. Must have configuration management/control experience.


As a Product Support Engineer III, you will use your skills and hands-on expertise to provide technical support and troubleshooting for our product and system prototypes. You'll be responsible for assessing our customer needs and determining the most appropriate technical solution for concept and prototype products and systems.


Your technical responsibilities include product installation, testing, error/defect detection and correction, and coordinating the appropriate corrective action with engineers and operators.


Must-haves:

  • Exposure to wireless networks, tactical communications, and personal computers
  • Communication and customer interface skills
  • Familiarity with system-level maintenance of networks and communications systems
  • Preferred: Working knowledge of operating military units and logistics
  • Familiarity with the network and integration of traditional communications systems and sensors
  • Ability to read schematics, use service manuals, follow test procedures, and use logical troubleshooting techniques.
  • Experience with RF, vehicle installation, and maintenance procedures
  • Background in the Aerospace and Defense Industry, Government, or US Military Leadership experience in the military or civilian organization


Education:Must-haves: Bachelor's degree in a related field of study or typically six or more years of related experience



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