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Accounts Receivable Clerk
2 months ago
Job Title: Accounts Receivable (AR) Representative
Location: Chandler/Phoenix, AZ
Schedule: Monday - Friday, 8:00 AM - 4:30 PM EST (Onsite Position)
Key Responsibilities:
- Make outbound calls on patient accounts to facilitate payment and address any concerns.
- Reconcile daily cash transactions posted into Facets and ensure group receipts are loaded based on established SLAs.
- Update daily cash databases and validate ACH bank drafts.
- Analyze monthly suspense reports to ensure timely refunds and adjustments to member accounts.
- Maintain documentation and process flows for departmental policies and procedures.
- Generate and review monthly department metric and transaction reports for Accounting.
- Assist with processing beneficiary requests for account reconciliation related to payments, invoices, and adjustments.
- Monitor and work on payment errors and reversal reports on a weekly basis.
- Perform ad hoc assignments as needed.
Qualifications:
- Minimum of 2 years of related work experience required.
- Strong verbal and written communication skills.
- Proficient in data entry, with strong Excel and Access skills.
- Understanding of Accounts Receivable processes.
- Ability to work independently and collaboratively as part of a team.
- Knowledge of Medicare Part D is beneficial but not required.
- Verifiable High School Diploma or GED is required. Bachelor’s degree in Finance, Accounting, or Business is preferred.