Account Manager

3 weeks ago

Irvine, United States St. John Knits Full time

POSITION SUMMARY STATEMENT

The Account Executive will be responsible for managing and growing the domestic wholesale business. Cultivating and maintaining strong retail partner relationships with a focus on specialty and major accounts will be key.



ESSENTIAL DUTIES AND RESPONSIBILITES

  • Monitor and communicate trends to accounts to drive seasonal orders, extra stock reorders and special orders
  • Project/forecast the OTB; partner with Director of Wholesale to achieve/exceed seasonal the sales budget
  • Pull weekly sales reports to track volume drivers and regular price sell through
  • Partner with operations & logistics teams to process special orders
  • Assist in market material preparation; coordinate and book market appointments, book travel, hotel and transportation for key buying partners
  • Partner with wholesale team on showroom set up, catering, samples, etc.
  • Provide general communication with accounts regarding brand news, mailers, product knowledge
  • Conduct market appointments for dedicated accounts
  • Monitor cancellation of orders through report management, communication with affected account and offer replacements as needed to ensure sales goals are met
  • Support order maintenance, monitor/communicate product edits, extension dates
  • Prepare RA details to issue pre-approved RTV’s
  • Review, edit and update orders to ensure accuracy of reports, price lists and line sheets
  • Assist in Trunk Show coordination for major accounts, provide promotional gifts and work with Fashion Office to provide samples for store events
  • Provide visual merchandising materials and direction to accounts


ADDITIONAL RESPONSIBILITIES:

  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
  • Exhibits strong organizational skills
  • Flexibility required to support additional responsibilities assigned by supervisor related to position/department
  • Up to 20% travel may be required as necessary


SUPERVISORY RESPONSIBILITIES

  • Oversees projects supported by operations team, must be able to work collaboratively and while effectively managing project deadlines
  • Ensures work flow and processes are to maximum efficiencies for business necessity


ORGANIZATIONAL RELATIONSHIPS

  • Interacts with all levels throughout organization including employees and outside vendors



MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position.


COMPETENCIES:

  • Leadership
  • Organization
  • Results Oriented
  • Entrepreneurial
  • Retail math
  • Strategic Problem Solver
  • Communication
  • Client Focused
  • Teamwork
  • Optimistic
  • Honesty and integrity
  • Professionalism
  • Adaptability
  • Planning
  • Time Management



Education/Experience:

  • 3-5 years of account management experience
  • Previous Movex and Crystal programs experience preferred
  • Bachelor's Degree or equivalent experience
  • Competent with Word, Excel, PowerPoint, and Outlook



PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

· May be required to lift, move and carry up to 40 pounds

· Ability to read, count and write to accurately complete all documentation and reports

· Must be able to see, hear and speak in order to communicate with employees and other customers

· Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

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