Salesforce Administrator
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Job Title: Senior Salesforce Admin (New York City, NY)
Compensation Range: $120K - $140K
Remote Flexibility: Hybrid
About Us:
A growing financial services organization that specializes in early-stage investments across various industries is seeking a dynamic senior Salesforce Administrator to join the team to contribute to the platforms on going success. This position will play a key role in driving innovation and functionality for users as well as advising stakeholders on best practices for future optimization . You will also collaborate closely with cross-functional teams to gather requirements, design solutions, and implement changes to meet the evolving needs of our organization.
Key Responsibilities:
- Coordinate with stakeholders to gather, document, and analyze business requirements, processes, and objectives.
- Translate business requirements into user stories and scalable Salesforce solutions.
- Conduct sophisticated analysis and modeling that translates data into actionable insight that supports business development.
- Build and operate processes to both reactively capture and proactively identify opportunities.
- Execute outreach programs for the business.
- Troubleshoot problems and ongoing support requests from users.
- Collaborate cross-functionally with different departments to understand the company’s end-to-end process & workflow.
- Lead design, integration, and innovation of various business operations systems and tools to help create/optimize workflows, custom fields, list segmentations, and data flow management for the company.
- Create/edit current processes using fields, workflow rules, campaigns, to create improved processes.
- Ability to deploy, customize, and integrate CRM.
- Maintain the quality of data within the Salesforce CRM database.
- Customize the system to meet the business needs of the company.
- Manage workflow rules, triggers, action items, approval processes, security validations.
- Manage data flow between Salesforce and third-party marketing outlets or other integrations.
Requirements:
- Bachelor’s degree required.
- 4+ years of Salesforce experience as an administrator.
- Salesforce Administrator certification required.
- Experience with Sales Cloud, Service, and/or Financial Services Cloud (nice to have)
- Strong understanding of integrations
- Demonstrated expertise in understanding and implementing business workflows and processes
- Strong initiative to find ways to improve solutions, systems, and processes.
- Strong interpersonal and active listening skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Demonstrated proficiency in customizing and creating CRM entities.
- Understanding of execution analytics.
How to Apply:
If you are passionate about leveraging Salesforce technology to drive business success and thrive in a challenging yet rewarding environment, we encourage you to apply for the Senior Salesforce Admin position.
We are an equal opportunity employer and welcome applicants from diverse backgrounds.
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