Current jobs related to Guest Service Team Lead - Fort Worth - Altar'd State

  • Guest Service Team Member

    3 weeks ago

    Fort Worth, United States Wingstop Full time

    Wingstop - 6208 Camp Bowie - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...

  • Guest Service Team Member

    4 weeks ago

    Fort Worth, United States Wingstop Full time

    Wingstop - 12400 Timberland Blvd Ste 100 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with...

  • Guest Service Team Member

    1 week ago

    Fort Worth, United States Wingstop Full time

    Wingstop - 6734 Forest Hill Dr - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Guest Service Representative

    2 weeks ago

    Fort Worth, Texas, United States Raymond Management Company Full time

    Unlock Your Potential as a Guest Service RepresentativeWe are seeking a talented and enthusiastic individual to join our team as a Guest Service Representative. As a key member of our front desk team, you will play a vital role in creating memorable experiences for our guests.About UsRaymond Management Company is a leading hospitality provider with a strong...

  • Guest Service Representative

    2 months ago

    Fort Worth, Texas, United States Raymond Management Company Full time

    We are seeking a highly skilled and enthusiastic individual to join our team as a Guest Service Representative. As a key member of our front-line staff, you will play a vital role in delivering exceptional customer experiences and ensuring our guests feel valued and satisfied.About Us:Raymond Management Company is a leading hospitality provider with a strong...

  • Guest Service Representative

    1 month ago

    Fort Worth, Texas, United States Raymond Management Full time

    Job Title: Guest Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide information to...

  • Guest Services Manager

    2 weeks ago

    Fort Worth, United States AccorHotel Full time

    Job Description This key role is instrumental in setting the tone for our guests and our team members to ensure the delivery of an exceptional guest experience. Will oversee, mentor and lead front office team members through all aspects of the guest journey from pre-arrival to check-out and follow-up. Align with the Director of Operations and other guest...

  • Guest Experience Team Lead

    3 weeks ago

    Fort Collins, Colorado, United States City of Fort Collins Full time

    Job SummaryThis is a unique opportunity to create an exceptional guest experience at The Gardens on Spring Creek. The Guest Experience Team Lead will help guide the department that welcomes all visitors and facilitates all guest relations. This includes admission and membership sales, payment processing, class registrations, event ticket sales, tours, and...

  • Housekeeper Lead

    5 days ago

    Fort Worth, Texas, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality is seeking a skilled Housekeeper Lead to join their team.Key Responsibilities:Thoroughly clean and restock guest rooms to ensure a high level of cleanliness and comfort for guests.Remove all trash and dirty linen from guest rooms, maintaining a tidy and organized environment.Assist with inspecting rooms and providing oversight of room...

  • Guest Service Representative

    4 weeks ago

    Fort Worth, Texas, United States Raymond Management Company Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled and enthusiastic Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide information to...

  • Guest Service Representative

    4 weeks ago

    Fort Worth, Texas, United States NewcrestImage Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at NewcrestImage. As a Guest Service Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for our guests.Key...

  • Guest Service Representative

    4 weeks ago

    Fort Worth, Texas, United States NewcrestImage Full time

    Job Title: Guest Service RepresentativeJob Summary:NewcrestImage is seeking a Guest Service Representative to join our team. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Greet guests at the front desk and provide a warm...

  • Guest Services Agent

    2 months ago

    Fort Worth, United States Quorum Hotels Full time

    DescriptionThe Hyatt Place Fort Worth/TCU is looking for Guest Services Agents to join the team! The Guest Services Agents check are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests,...

  • Guest Services Agent

    2 weeks ago

    Fort Worth, United States Quorum Hotels Full time

    DescriptionThe Hyatt Place Fort Worth/TCU is looking for Guest Services Agentsto join the team! The Guest Services Agents check are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests,...

  • Guest Service Representative

    2 weeks ago

    Fort Worth, Texas, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at SpringHill Suites Fort Worth University. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-ins, check-outs, and room reservations.Key ResponsibilitiesOrganize...

  • Guest Service Representative

    2 weeks ago

    Fort Worth, Texas, United States Raymond Management Company Full time

    We are seeking a highly skilled and enthusiastic Guest Service Representative to join our team at Raymond Management Company.About Us:Our company is built on a strong, team-based culture where teammates appreciate and respect each other. We offer a quality product and a focus on serving guests, making our hotel an outstanding place to work.What You Will...

  • Guest Service Representative

    4 weeks ago

    Fort Worth, Texas, United States Navy Exchange Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at the Navy Exchange. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling all stages of their stay, and resolving any issues that may arise.Key ResponsibilitiesProvide a warm and welcoming...

  • Guest Service Representative

    4 weeks ago

    Fort Worth, Texas, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at SpringHill Suites by Marriott. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and process guest check-ins,...

  • Guest Service Representative

    4 weeks ago

    Fort Worth, Texas, United States Crew Life at Sea Full time

    Job Title: Guest Relation HostCrew Life at Sea is seeking a highly motivated and enthusiastic Guest Relation Host to join our team. As a Guest Relation Host, you will be the first point of contact for our guests and will be responsible for ensuring their stay with us is nothing short of exceptional.Key Responsibilities:Provide exceptional customer service to...

  • Guest Service Representative

    1 month ago

    Fort Worth, Texas, United States Raymond Management Full time

    **About Us**We are a dynamic and growing hotel company, Raymond Management, dedicated to providing exceptional guest experiences. Our team-based culture values respect, appreciation, and a focus on serving our guests.**Job Summary**We are seeking a skilled Guest Service Representative to join our team. As a key member of our front desk team, you will be...

Guest Service Team Lead

2 months ago

Fort Worth, United States Altar'd State Full time

Job Description

Who Are We?


Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.


Our Mission


"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local non-profit organizations, to our long-standing partnership with Coprodeli USA, where we've built 20+ schools for impoverished communities in Peru, we are committed to giving back.


Position Overview


Reporting to Store Leadership, the Guest Lead plays an important role in delivering and directing the activities required to achieve store goals. These activities include providing exceptional guest service, maintaining compelling visual presentations, ongoing associate development and effective operational compliance.


What We Offer

  • Competitive base pay
  • Paid Volunteer Time
  • Paid Time Off
  • Generous associate discount
  • 401k with company match
  • Advancement opportunities


Primary Responsibilities

  • Consistently delivers an exceptional guest experience
  • Consistently adheres to Altar'd State's guest service standards
  • Acts as a positive role model, contributes to a culture of teamwork
  • Coaches associates on guest interactions, recognizes great performance
  • Demonstrates accountability and ownership of behaviors and results
  • Embraces feedback and uses it to drive positive change
  • Embraces change, leads through conflict and treats others with respect
  • Maintains a clean and presentable store environment
  • Assists in the construction of merchandising and window displays
  • Represents the brand well by adhering to dress and grooming standards
  • Completes opening/closing procedures as directed by management
  • Adheres to loss prevention policies and procedures
  • Participates in walk-throughs, communicates successes and opportunities
  • Serves as leader on duty as needed
  • Adheres to organizational Code of Conduct


Qualifications

  • Must be at least 18 years of age
  • Previous retail experience preferred
  • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.