Senior Application Support Engineer

2 weeks ago


Boston, United States Selby Jennings Full time

One of the most exclusive investment management firms in Boston is looking to bring on an Application Support Engineer to their Capital Markets Team. This would be a unique opportunity work with the most talented technical and financial professionals in Boston


Responsibilities:

  • Triage support issues and data inquiries and escalate to internal teams as needed
  • Provide onboarding support for new applications and perform release management
  • Monitor and manage a support queue
  • Propose improvements and enhancements to app development teams
  • Support system access certification initiatives, automation efforts for reporting, business continuity/disaster recovery planning, and production software releases


Qualifications:

  • Bachelor's degree in Information Systems or Computer Science
  • 5 to 10 years of experience in Application Support or related role
  • Professional experience troubleshooting and analyzing in Microsoft Windows and AWS environment
  • Financial services industry experience preferred
  • Professional experience with SQL, BI tools, and DevOps principles



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