Junior Solutions Coordinator
2 weeks ago
Key Responsibilities
- Support smooth and on-time delivery and execution of our marketing services and projects
- Assist with use and support of heavily used digital marketing platforms including WordPress, WooCommerce, Convert Kit, Adobe, etc
- Support various administrative duties for marketing team as needed (including project management updates, campaign reporting, testing, etc.)
- Work with team members to build SOPs, training materials and scoping documents for various projects
- Work with marketing team to plan, organize and execute campaign deliverables to meet timelines and objectives
- Support client marketing strategies by identifying opportunities to leverage new platform features
- Assist team members by providing systems setup and technical support for digital events (webinars, trainings, etc.) as needed
- Assist with repetitive tasks, such as uploading content
- Communicate directly with team members to provide systems troubleshooting and project updates
- Proven experience in a previous technology and/or marketing role
- Desire to work within the software programs to execute repetitive tasks
- Strong attention to detail and excellent proficiency in both written and spoken English.
- Positive self-starter who is detail-oriented, highly organized, and able to work on multiple projects at any given time
- Able to identify grammatical errors, spelling errors and punctuation errors in written English.
- Familiar with SOPs. Ability to execute directions accurately, and suggest process improvements.
- Able to create SOPs consistent with company guidelines and maintain structured online filing systems
- Empathetic and approachable written and verbal communication skills
- Exceptional organizational skills including managing details
- Solutions-oriented and highly creative and strategic problem-solver
- Skilled at working collaboratively across teams and varying departments
- Ability to thrive in a fast-paced, ever-changing environment and work with unknowns
- Must be proficient using WordPress, WooCommerce, Zapier, Email Marketing Services (preferably ConvertKit or Hubspot), HelpScout, Google Analytics, Zoom, Slack, and G-Suite including Docs, Sheets, Slides
- Competitive compensation, with annual reviews and merit increases
- 10 PTO Days paid vacation (plus another week during Winter Break)
- Company-sponsored Training and Development program
- Remote-First Opportunity
- Paid Holiday Calendar + Flex Remote Work Initiative.
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