Field Desktop Support Engineer

1 day ago


Sunnyvale, United States Compunnel Inc. Full time

Job Role: Field Desktop Support

Location: Santa Clara CA and Sunnyvale CA (Local candidate first preferred)

Contract (W2) Only


Responsibilities:

  • Technical Support: Provide day-to-day support for end users' hardware, software, and networking issues.
  • Troubleshooting: Diagnose and resolve desktop and laptop hardware and software issues, including operating systems, network connectivity, printers, and peripherals.
  • Software Installation: Install, configure, and troubleshoot desktop software applications (Windows, Mac, Office 365, etc.).
  • System Updates: Perform regular system updates, software patches, and configuration changes to ensure system stability and security.
  • Asset Management: Maintain an inventory of hardware and software assets, ensuring that systems and software are licensed and up-to-date.
  • Incident Management: Use IT Service Management tools (like ServiceNow or Remedy) to log, track, and resolve incidents and service requests within defined SLAs.
  • User Training: Provide basic end-user training on hardware and software, including new systems or upgrades.
  • Documentation: Maintain accurate documentation related to technical issues, fixes, configurations, and user manuals.
  • Collaboration: Work closely with network administrators, security teams, and other IT departments to resolve issues and improve processes.
  • Remote Support: Provide support to remote users using remote desktop tools and ensure smooth connectivity for offsite staff.
  • Backup & Recovery: Assist in ensuring data backup solutions are working effectively and help in recovering lost or corrupted data when necessary.


Skills and Qualifications:

  • Education: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • Experience: 2-4 years of experience in desktop support or a similar technical support role.
  • Technical Proficiency: Strong knowledge of Windows, macOS, and Linux environments, Active Directory, networking fundamentals (TCP/IP, DNS, DHCP), and VPN technologies.
  • Problem-Solving: Excellent troubleshooting skills with the ability to work independently and resolve issues effectively
  • Communication Skills: Strong verbal and written communication skills to interact with users at all technical levels.
  • Certifications: Preferred certifications include CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundations


  • Sunnyvale, United States Compunnel Inc. Full time

    Job Role: Field Desktop SupportLocation: Santa Clara CA and Sunnyvale CA (Local candidate first preferred)Contract (W2) OnlyResponsibilities: Technical Support: Provide day-to-day support for end users' hardware, software, and networking issues.Troubleshooting: Diagnose and resolve desktop and laptop hardware and software issues, including operating systems,...


  • sunnyvale, United States Compunnel Inc. Full time

    Job Role: Field Desktop SupportLocation: Santa Clara CA and Sunnyvale CA (Local candidate first preferred)Contract (W2) OnlyResponsibilities: Technical Support: Provide day-to-day support for end users' hardware, software, and networking issues.Troubleshooting: Diagnose and resolve desktop and laptop hardware and software issues, including operating systems,...


  • Sunnyvale, United States People, Data & Solutions Full time

    Compensation: Market Rate Job Summary An IT Desktop Engineer is responsible for providing technical support to end-users within an organization. This role involves diagnosing and resolving hardware and software issues, configuring, and maintaining desktop and laptop systems, and ensuring a smooth and efficient computing environment for employees....


  • Sunnyvale, United States Intuitive Surgical Full time

    Job DescriptionPrimary Function of PositionThe Desktop Support Technician (DST) is, on a day-to-day basis, responsible for supporting hardware and software for all corporate and remote employees. The scope of hardware support includes laptops, desktops, printers, cell phones, IP telephony, and other misc. IT related equipment. Software support includes but...


  • Sunnyvale, United States I.T. Solutions, Inc. Full time

    Our client is a genomic medicine company focused on treating debilitating neurological diseases, by using our wholly owned, highly versatile zinc finger epigenetic regulation technology and capsid delivery engine. We are passionate about designing and developing genomic medicines to transform the lives of patients suffering from severe diseases with our...


  • Sunnyvale, California, United States I.T. Solutions, Inc. Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at I.T. Solutions, Inc. The successful candidate will provide technical assistance and support for queries and issues related to computer systems, software, and hardware.Key ResponsibilitiesRespond to Service Desk tickets and serve as the first point of contact for technical...


  • Sunnyvale, California, United States Mindlance Full time

    Job Overview:We are seeking a highly skilled Field Support Technician to join our team at Mindlance. As a key member of our technical support team, you will provide critical assistance to engineers, operations personnel, and field personnel in diagnosing, troubleshooting, and repairing complex electro/mechanical equipment, computer systems, software, and...


  • Sunnyvale, United States HeadSpin Full time

    HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 90+ locations, the HeadSpin Platform enables manual and automated app testing with a wide range of devices, including both screen and...


  • Sunnyvale, California, United States Figure Full time

    Unlock the Future of RoboticsFigure, a pioneering AI Robotics company, is seeking a skilled Software Engineer to spearhead the development of a real-time 3D visualization engine. This innovative project aims to accelerate the deployment of autonomous humanoids at a global scale.Key Responsibilities:Design and implement cutting-edge interactive 3D...


  • Sunnyvale, California, United States Solugenix Full time

    About the JobWe are seeking a highly skilled MAC Desktop Specialist to join our team at Solugenix. As a MAC Desktop Specialist, you will be responsible for providing top-notch support and maintenance of MAC hardware, Apple mobile products, Applications, Pro Applications, and OS.Key ResponsibilitiesProvide technical support and maintenance of MAC hardware,...


  • Sunnyvale, California, United States Sterling Engineering Full time

    Job SummarySterling Engineering is seeking a highly skilled Field Service Automation Specialist to join our team. As a Field Service Automation Specialist, you will be responsible for installing, troubleshooting, and maintaining Surface Mount automation equipment at client sites.Key ResponsibilitiesInstall and commission Surface Mount automation equipment at...


  • Sunnyvale, United States Sterling Engineering Full time

    Job DescriptionTitle: Field Service EngineerLocation: San Jose, CAHire Type: Direct HireTravel: 75%Salary: $70k-$75k/yr. plus OTSterling Engineering is looking for a Field Service Engineer for a company located in Vernon Hills, IL that specializes in the designing and manufacturing and sale of Surface Mount Technology (SMT) equipment. This is a great...


  • Sunnyvale, California, United States Lockheed Martin Full time

    Unlock Your Potential as a Mechanical Engineer/Thermal Analyst at Lockheed MartinAre you a skilled Mechanical Engineer/Thermal Analyst looking for a challenging role that combines your passion for thermal analysis with your expertise in mechanical engineering? Do you want to work with a leading organization in the space industry that values innovation and...


  • Sunnyvale, United States Tesla Full time

    What to Expect The Field Reliability Engineering team’s mission is to improve customer experience of Tesla products by reducing field issues, in collaboration with large cross-section of other Engineering teams. Engineers on the team have the responsibility for one or more vehicle systems or components across all automotive...

  • Field Sales Engineer

    2 months ago


    Sunnyvale, United States IDEC Corporation Full time

    Job DescriptionJob DescriptionDescription:Automation field sales engineer has the ability to grow and manage IDEC business in a defined marketplace. They should have the ability to identify potential customers, help solve application problems and issues that may arise. Develop and train both existing and new distribution partners in the marketplace as...

  • Field Sales Engineer

    2 months ago


    Sunnyvale, United States IDEC Corporation Full time

    Job DescriptionJob DescriptionDescription: Automation field sales engineer has the ability to grow and manage IDEC business in a defined marketplace. They should have the ability to identify potential customers, help solve application problems and issues that may arise. Develop and train both existing and new distribution partners in the marketplace as...


  • Sunnyvale, California, United States Accuray Full time

    Overview:Join Accuray in our mission to enhance the lives of cancer patients through innovative technology. As a leading developer of radiotherapy systems, we are dedicated to providing advanced treatment options that are shorter, safer, and more effective.Position Summary:The Field Service Engineer is tasked with delivering both on-site and remote technical...


  • Sunnyvale, United States Solugenix Full time

    MAC Desktop Specialist $28 - $33/hrSunnyvale, CA (Onsite)Contract to hireJob ID 24-09176Solugenix is assisting a client in their search for a MAC Desktop Specialist. This is a contract to hire opportunity based in Sunnyvale, CA (Onsite).The candidate works on assignments of diverse scope where analysis of data and hardware requires evaluation of identifiable...


  • Sunnyvale, United States Solugenix Full time

    MAC Desktop Specialist $28 - $33/hrSunnyvale, CA (Onsite)Contract to hireJob ID 24-09176Solugenix is assisting a client in their search for a MAC Desktop Specialist. This is a contract to hire opportunity based in Sunnyvale, CA (Onsite).The candidate works on assignments of diverse scope where analysis of data and hardware requires evaluation of identifiable...


  • sunnyvale, United States Solugenix Full time

    MAC Desktop Specialist $28 - $33/hrSunnyvale, CA (Onsite)Contract to hireJob ID 24-09176Solugenix is assisting a client in their search for a MAC Desktop Specialist. This is a contract to hire opportunity based in Sunnyvale, CA (Onsite).The candidate works on assignments of diverse scope where analysis of data and hardware requires evaluation of identifiable...