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Field Reliability Engineer, Low Voltage

2 months ago


Sunnyvale, United States Tesla Full time
What to Expect

The Field Reliability Engineering team’s mission is to improve customer experience of Tesla products by reducing field issues, in collaboration with large cross-section of other Engineering teams.

Engineers on the team have the responsibility for one or more vehicle systems or components across all automotive products. This role is a highly hands-on individual contributor position, encompassing various duties such as data analysis, hands-on failure analysis, and driving containment actions. We are in search of a multi-faceted engineer who will assume responsibility for all aspects related to efforts aimed at enhancing the reliability and quality of our vehicles. This role requires a diverse skill set and a proactive approach to contribute effectively to the team's goals. 

What You’ll Do
  • Monitor field performance of products and identify opportunities for improvements
  • Contribute to ongoing efforts for continuous improvement at Tesla, actively driving activities towards enhancing vehicle reliability, contributing to the continual optimization of Tesla's products and processes
  • Execute field investigation:
  • Data analysis to identify trends and support prioritization of investigations
  • Perform vehicle and component level debug and failure analysis
  • Identify root-cause of problems using 1st principles and 5why methodology
  • Coordinate and dispatch field failure investigations
  • Drive containment and corrective action implementation
  • Communicate field performance of the engineering system, gather buy-in from engineering peers and leadership on improvement priorities and urgency
What You’ll Bring
  • 0-5+ years of hands-on experience in failure analysis, reliability, systems architecture, or related electro-mechanical systems, with a demonstrated problem-solving ability (For out of school candidates, Co-ops, or participation in student competitions such as Formula SAE, Baja SAE; Solar vehicle. Strong project that demonstrates problem solving skills, also accepted)
  • A background in electronics or automotive (with an electrical engineering focus) is preferred, or an equivalent qualification 
  • Hands-on experience in debugging and testing electrical systems in the automotive or a comparable industry, including wire harnesses, components, ECUs, and/or embedded systems 
  • Broad technical background, with previous experience in problem solving and failure analysis on multiple (Proficient in PCBA level troubleshooting and debugging) 
  • Strong interpersonal and communication skills are an absolute requirement 
  • Strong attention to detail and analytical thinking 
  • Programming Languages & Tools: Python, UNIX 
  • Demonstrated success in applying statistical methods in data analysis 
  • Degree in Electrical, Mechatronic, or similar fields or equivalent experience 
  • Previous experience in a manufacturing environment a plus