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Community Engagement Manager
4 weeks ago
About Us:
Made by Dentists is a disruptive oral care company that is revolutionizing the oral care industry based in Solana Beach, led by Dr Lisa Creaven and Sun Bum Founder Tom Rinks and a killer crew of ex Sun Bum employees. If you want to work across a fun and super dynamic start up then come join us
Position Summary:
We're on the lookout for an awesome individual to join our team as a Community Engagement Manager. In this role, you'll be driving engagement, brand advocacy, and customer satisfaction across our vibrant community. We need someone who's great at creating and implementing strategies to boost our presence in areas like social media, online reviews, brand ambassadors, affiliate networks, and more.
Responsibilities:
- Develop and execute strategies to build and nurture relationships with brand ambassadors, influencers, and potential affiliates.
- Implement programs that encourage advocacy and word-of-mouth marketing to amplify our brand's reach.
- Collaborate with content creators to showcase our brand across social media platforms and boost brand awareness.
- Manage our PR gifting program in partnership with our external PR company.
- Oversee customer service to ensure we're resolving inquiries, complaints, and feedback promptly and effectively.
- Monitor and respond to online reviews and ratings to maintain a positive brand image and address customer concerns.
- Engage actively with our social media followers, responding to comments and queries and fostering meaningful conversations.
Details:
This is a full-time position based at our offices in Solana Beach.
Competitive salary and benefits package offered.
Opportunity to work in a collaborative and innovative environment with a growing brand.
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