Meetings & Event Coordinator

4 weeks ago

Washington, United States ROCS Grad Staffing Full time

Why You Want To Work Here:

This opening is a great opportunity to directly help expand a national nonprofit organization by working with members and internal teams. In this role you will provide day-to-day membership, customer service, and administrative support to the department with ample room for growth and career development.


Responsibilities of the Nonprofit Administrative Assistant:

  • Maintain accurate contact information for members and prospects in the database
  • Coordinate and provide administrative management for all scheduling and activities in the department
  • Manage all communications (including setting up meetings and conference calls)
  • Process invoices
  • Coordinating outside speakers, tours, transportation, reservations, budget management, and post-meeting statistical analysis and meeting follow-up.
  • Serve as a point of contact and respond to, track, and manage inbound membership inquiries via telephone and email regarding membership, events, and other related inquiries.
  • Prepare and distribute meeting minutes from weekly membership meetings.
  • Utilize organizational databases to oversee online membership directory to include entering and updating new information and ensuring accuracy of data at all times
  • Assist with managing and updating Member Services web pages
  • Assist with the overall management of daily operations for the Member Services department and coordination with all departments, as necessary
  • Assist with daily publication review of member promotions, retirements etc.


Qualifications of the Nonprofit Administrative Assistant:

  • Over three years of relevant job experience
  • Experience working in a membership department within nonprofit membership association preferred
  • Meeting coordination skills (required)
  • Excellent working knowledge of Microsoft Office 365 products, including expertise in Excel, PowerPoint, Word, Outlook, and Adobe
  • Clear understanding and use of database software to process and maintain information
  • Expert level written and verbal communication skills and team orientation
  • Excellent people skills
  • Strong grammar and proofreading skills with a strict attention to detail
  • Professional, friendly demeanor, and appearance in person and on the phone
  • Strong customer service skills and the ability to remain calm under pressure
  • Ability to maintain confidential or sensitive information and utilize discretion

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