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IT Service Desk Specialist

3 months ago


South Jordan, United States Russell Tobin Full time

Position Title: IT Service Desk Specialist

Location: South Jordan UT

Pay rate: $20-21/hr.

Qualifications:


• Excellent customer service skills required

• Excellent communication skills required

• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment

• Preferred work experience in technical support role but not required

• Required Education: High school diploma or GED with relevant work experience

• Willing to work variable shifts including evenings, weekends and public holidays

Responsible for high quality end-user technical support, related to enterprise software and hardware

An understanding of technology and the ability to apply that knowledge to support all existing systems

Provides investigation, diagnosis, resolution and recovery for hardware/software problems


BENEFITS INFO


“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”