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Customer Service Representative

3 months ago

Johnston, United States Insight Global Full time

Compensation:

$17/hr to $18/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



Must-haves

- High School Diploma or equivalent is required

- Must be willing and able to ascertain licensure within 6 months. (440 & 620)

- One year experience in Customer Service area in any industry

- 1 year experience with Microsoft Outlook

- Demonstrated experience working directly with customers

- Excellent communication skills

- Demonstrated ability to navigate through multiple systems and software's while on the phone with customers


Plusses


Day-to-Day

Insight Global's national insurance client is seeking to grow their claims support team. The ideal candidate serves as a liaison between external customers, clients and internal staff. They will provide exemplary assistance and support; addressing customer issues and ensures effective and long-term problem resolution. The Customer Services Representative will be the first point of contact for customers with general questions regarding billing, account information and filling claims. This is an excellent opportunity to grow within an organization that invests in your professional development.