![AVASO Technology Solutions](https://media.trabajo.org/img/noimg.jpg)
IT Support Specialist Level 2
1 week ago
Position: -IT Support Specialist Level 2
Employment Type: - Full Time Employment
Role: - Onsite
Location:- Newington, Virginia, United States
Job Description
The IT Support Specialist Level 2 – Desktop Technician will provide day to day local\Onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows Desktop support.
Position Responsibilities and Functions
- Provide first/second level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills
- Bachelor’s degree or equivalent in Computer Science or related field.
- CompTIA A+, Microsoft Certified Professional (MCP) or better.
- Minimum of 18 months years of IT experience.
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting, and problem-solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLA’s.
- Excellent communication relationship-building and internal customer service skills.
- Adaptable and flexible in a fast-changing industry and work environment.
- Willing to work off-hours and weekends when required for projects or emergency support.
- In addition, the IT Support Specialist Level 2 Technician will mentor and assist Band 1 technicians in their work and provide support to Band 3 Engineers in resolving tickets.
-
Family Support Specialist
2 months ago
Newington, United States Community Residences Full timeJob DescriptionJob DescriptionThe FFT-FC Family Support Specialist works in conjunction with the FFT FT Clinician providing in home support services using an evidenced based model. This position is responsible for case management, support, being the bridge to other service providers, conducts assessments, implements treatment plans and other paperwork to...
-
Family Support Specialist
1 week ago
Newington, United States Community Residences Full timeJob DescriptionJob DescriptionThe FFT-FC Family Support Specialist works in conjunction with the FFT FT Clinician providing in home support services using an evidenced based model. This position is responsible for case management, support, being the bridge to other service providers, conducts assessments, implements treatment plans and other paperwork to...
-
Family Support Specialist
3 weeks ago
Newington, United States Community Residences Full timeJob DescriptionJob DescriptionThe FFT-FC Family Support Specialist works in conjunction with the FFT FT Clinician providing in home support services using an evidenced based model. This position is responsible for case management, support, being the bridge to other service providers, conducts assessments, implements treatment plans and other paperwork to...
-
Marketing Support Specialist
1 week ago
Newington, United States Sig Sauer Inc Full time**Marketing Support Specialist** SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is...
-
Information Technology Specialist
19 hours ago
Newington, Connecticut, United States Deputy Assistant Secretary For Information And Technology Full timeYou are applying to a public notice to fill current and future vacancies. Please note, there may or may not be actual/projected vacancies when you submit your application. Your resume and any supporting documentation will be retained with other applicants and reviewed as vacancies occur. You will not receive a notice regarding your application's status other...
-
Full Time
1 month ago
Newington, United States Lowe's Full timeWhat You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Millwork, this means: • Being friendly and professional, eager to understand the customer's specific needs in order to pair the best products and service offerings in...
-
PSM Specialist
1 day ago
Newington, United States SCUSA Saputo Cheese USA Inc. Full timeAt Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and...
-
Retail Sales Specialist
1 week ago
Newington, Connecticut, United States Best Buy Full timeRetail Sales Specialist - Car and E-Transportation Join our team at Best Buy as a Retail Sales Specialist focusing on car and e-transportation. As part of this role, you'll interact with customers to drive sales, boost profitability, and reach personal targets. We provide comprehensive training and certification programs to ensure you are well-versed in our...
-
Diesel Technician
4 weeks ago
Newington, United States Gabriel Search Group Full timeJob DescriptionJob DescriptionWe are currently seeking a Diesel Technician to become an integral part of our team! Tech Level B - The right person will have 2+ years experience in the field and will have the ability to change tires, brakes, replace suspension components, perform PM services, perform a Federal Inspection etc. We are looking for someone to...
-
Diesel Technician
3 weeks ago
Newington, United States Gabriel Search Group Full timeJob DescriptionJob DescriptionWe are currently seeking a Diesel Technician to become an integral part of our team! Tech Level B - The right person will have 2+ years experience in the field and will have the ability to change tires, brakes, replace suspension components, perform PM services, perform a Federal Inspection etc. We are looking for someone to...
-
Payroll Officer 2
2 weeks ago
Newington, United States State of Connecticut Full timeIntroduction The is now accepting applications for a position in our Payroll Unit, which provides payroll functions, including benefits, for DOT employees. What We Can Offer You: Visit our new page ! A healthy to all employees Professional growth and development opportunities The opportunity to work for a Forbes top company...
-
Newington, United States Blackline Midstream Services Full timeJob DescriptionJob DescriptionBlackline Midstream operates two refrigerated liquified petroleum gas import/distribution terminals in the Port of Portsmouth and In Providence Rhode Island which receives propane by vessel and rail for distribution by truck to propane distributors.Position SummaryThe Business Intelligence and Optimization Specialist will be...
-
CNC Machinist 2
1 month ago
Newington, United States HANWHA AEROSPACE USA LLC Full timeJob DescriptionJob DescriptionCNC Machinist 2 – Non-ExemptHanwha Aerospace USA has long been recognized as a leader in the development and supply of flight critical Aerospace/Defense components and assemblies. Operating out of four state-of-the-art facilities located in Connecticut, Hanwha Aerospace USA offers growth and career development opportunities to...
-
CNC Machinist 2
4 weeks ago
Newington, United States HANWHA AEROSPACE USA LLC Full timeJob DescriptionJob DescriptionCNC Machinist 2 – Non-ExemptHanwha Aerospace USA has long been recognized as a leader in the development and supply of flight critical Aerospace/Defense components and assemblies. Operating out of four state-of-the-art facilities located in Connecticut, Hanwha Aerospace USA offers growth and career development opportunities to...
-
CNC Machinist 2
1 week ago
Newington, United States HANWHA AEROSPACE USA LLC Full timeJob DescriptionJob DescriptionCNC Machinist 2 – Non-ExemptHanwha Aerospace USA has long been recognized as a leader in the development and supply of flight critical Aerospace/Defense components and assemblies. Operating out of four state-of-the-art facilities located in Connecticut, Hanwha Aerospace USA offers growth and career development opportunities to...
-
CNC Machinist 2
3 days ago
Newington, United States HANWHA AEROSPACE USA LLC Full timeJob DescriptionJob DescriptionCNC Machinist 2 – Non-ExemptHanwha Aerospace USA has long been recognized as a leader in the development and supply of flight critical Aerospace/Defense components and assemblies. Operating out of four state-of-the-art facilities located in Connecticut, Hanwha Aerospace USA offers growth and career development opportunities to...
-
CNC Machinist 2
3 weeks ago
Newington, United States HANWHA AEROSPACE USA LLC Full timeJob DescriptionJob DescriptionCNC Machinist 2 – Non-ExemptHanwha Aerospace USA has long been recognized as a leader in the development and supply of flight critical Aerospace/Defense components and assemblies. Operating out of four state-of-the-art facilities located in Connecticut, Hanwha Aerospace USA offers growth and career development opportunities to...
-
Fresh Merchandise Operations Specialist
4 weeks ago
Newington, United States Acosta Group Full timeFresh Merchandise Operations Specialist General Information Company: ACO-US Location: NEWINGTON, Connecticut, 06111 Ref #: 65222 Function: Merchandising Employment Duration: Full-time Benefits: Medical, dental and vision...
-
Fresh Merchandise Operations Specialist
4 weeks ago
Newington, United States Acosta Group Full timeFresh Merchandise Operations Specialist General Information Company: ACO-US Location: NEWINGTON, Connecticut, 06111 Ref #: 65253 Function: Merchandising Employment Duration: Full-time Benefits: Medical, dental and vision...
-
Fresh Merchandise Operations Specialist
3 weeks ago
Newington, United States Acosta Group Full timeFresh Merchandise Operations Specialist General Information Company: ACO-US Location: NEWINGTON, Connecticut, 06111 Ref #: 65253 Function: Merchandising Employment Duration: Full-time Benefits: Medical, dental and vision...