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Client Partner/Account Manager

4 months ago

Philadelphia, United States Capgemini Full time

Title: Client Partner/Account Manager (Financial & Wealth Management)


Responsibilities:

  • Develop and Assess Strategies:
  • Formulate and implement account strategies to meet revenue targets in the financial services sector, with a focus on cloud services.
  • Identify opportunities for growth and service diversification within existing accounts.


  • Client Relationship Management:
  • Build and maintain strong relationships with key client stakeholders, including IT and business leaders up to the C-level suite.
  • Monitor client satisfaction and adjust strategies as needed to ensure high levels of client satisfaction.


  • New Business Development:
  • Create and negotiate new business proposals tailored to the needs of financial services clients, particularly in wealth and asset management.
  • Drive the expansion of Capgemini's cloud solutions (AWS, Azure) and services within the client portfolio.


  • Service Delivery and Quality:
  • Ensure smooth transition from sales to delivery by working closely with the Senior Account Management Team.
  • Align with client’s vision and strategy to deliver market-leading cloud solutions and services.
  • Serve as a demand management team member, collaborating with the Delivery Executive on staffing needs and recruitment.


  • Strategic Partnership:
  • Establish regular communication with client peers to position Capgemini as the partner of choice for cloud services.
  • Assist in the preparation and response to RFPs, RFIs, and proposals, ensuring high-quality submissions.
  • Shape and close deals within the portfolio, managing the overall sales process from draft to final contract.


  • Innovation and Alliances:
  • Bring innovative cloud service ideas to the client, leveraging Capgemini's innovation fund.
  • Maintain and build upon existing alliances with cloud service providers like AWS and Azure.


Required Skills:

  • Industry Experience:
  • 10+ years of experience in the IT industry and sales, with a strong track record in business development and account/engagement management.
  • Deep familiarity with financial services, specifically managing large financial services clients for at least 3+ years.
  • Experience in the wealth and asset management sectors is highly desirable.


  • Proficiency:
  • Experience selling and delivering cloud services (AWS, Azure preferred) within the financial services domain is a strong plus.
  • Strong orientation toward solution selling with a willingness to continuously learn and adapt.


  • Relationship Building:
  • Ability to build and maintain long-term client relationships, becoming a trusted advisor and strategic partner.
  • Excellent communication and negotiation skills, capable of engaging with stakeholders at all levels.



Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  • Flexible work
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized back-up child/elder care and tutoring
  • Mentoring, coaching and learning programs
  • Employee Resource Groups
  • Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com


Disclaimer


Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.


This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.


Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.