Internal IT Support Engineer

1 month ago

Maryland Heights, United States GFI Digital Full time

Role Overview

The Internal IT Support Engineer provides a high level of customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all employee workstations and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication skills.

Duties and Responsibilities

Responsible for working through Internal IT’s ticketing system to configure, implement, monitor, manage, and support all of GFI Digital employees IT environments including;

- Windows workstations

- Server hardware and server operating systems

- Storage systems

- Anti-virus/malware software and remediation

- Email systems such as Office 365 and/or Exchange and SPAM filtering

- Cloud base solutions such as Office365 and Azure

- Network switches, firewalls and access points

- Administer and maintain end user accounts, permissions and access rights

- Provide 3rd party vendor management assistance

- Produce accurate documentation related to the environment

This role must also be able to;

- Setup, deploy and replace Windows desktops and laptops

- Setup and install Windows operating systems, Microsoft Office Suite, and other Windows applications

- Resolve security vulnerabilities in the environment

- Setup, deploy, replace and support server hardware and Windows Server operating systems

- Provide support to employees and the technology they use

Experience, Education and Requirements

Experience

Five plus years hands on experience configuring, deploying, supporting and troubleshooting PC hardware, Windows operating systems and Windows applications, server hardware and operating systems and networking equipment networking hardware and protocols. Preferred knowledge of Cisco switches and routers. Experience working with 3rd party vendors.

Education

College diploma or university degree in the field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus but not required.

Interpersonal Skills

Internal IT Support Engineer must be customer service focused. This is a direct employee interactive role so strong written and verbal skills with the ability to speak in user-friendly terms as well as communicate with technical peers. Collaboration with peers to problem solve and find the best solution and outcomes for GFI Digital employees


Work Conditions

This position will have local travel, so a clean driving record is required. There will be limited after hours work but must be available for On-Call support when required. This role may require the ability to sit or stand for extended periods of time. The ability to lift and transport moderately heavy objects such as computer equipment and peripherals. May require climbing of ladders or working in confined spaces such as under desks, data closets, etc.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off immediately available upon hire
  • Vision insurance
  • Hybrid Schedule

  • Internal IT Support Engineer

    4 weeks ago

    Maryland Heights, United States GFI Digital Full time

    Role OverviewThe Internal IT Support Engineer provides a high level of customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all employee workstations and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication skills. Duties...

  • Internal IT Support Engineer

    1 month ago

    Maryland Heights, United States GFI Digital Inc. Full time

    Job DescriptionJob DescriptionRole OverviewThe Internal IT Support Engineer provides a high level of customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all employee workstations and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and...

  • Technical Support Engineer

    3 weeks ago

    Maryland Heights, United States Concero Full time

    Job Description The Support Engineer provides a high level of customer service through implementing, maintaining, resolving technical issues, supporting and optimizing all customer workstation and server hardware, software and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and provide...

  • Technical Support Engineer

    2 weeks ago

    Maryland Heights, United States Concero Full time

    Job Description The Support Engineer provides a high level of customer service through implementing, maintaining, resolving technical issues, supporting and optimizing all customer workstation and server hardware, software and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and provide...

  • Senior Systems Support Engineer

    2 weeks ago

    Arlington Heights, Illinois, United States Vision It US Full time

    Job OverviewPosition Summary:The Systems Support Engineer role at Vision It US involves full-time on-site responsibilities within our Digital Technology Command Center, providing round-the-clock operational assistance through proactive monitoring. As a key member of the Application Recovery Team (ART), you will oversee the monitoring of Digital Channels,...

  • Support Engineer

    3 months ago

    Maryland Heights, United States GFI Digital Inc. Full time

    Job DescriptionJob DescriptionThe Support Engineer provides a high level of customer service through implementing, maintaining, resolving technical issues, supporting and optimizing all customer workstation and server hardware, software and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and...

  • Application Engineer

    3 months ago

    Maryland Heights, United States Arizon Companies Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYApplication engineering is a challenging, yet creative position! Operating in a custom design manufacturing firm in the HVAC industry, the Application Engineer will incorporate air-handling, cooling, and heating components into a functional unit. They are responsible for the design, suitability, performance,...

  • Application Engineer

    3 months ago

    Maryland Heights, United States Arizon Companies Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYApplication engineering is a challenging, yet creative position! Operating in a custom design manufacturing firm in the HVAC industry, the Application Engineer will incorporate air-handling, cooling, and heating components into a functional unit. They are responsible for the design, suitability, performance,...

  • Lead Mechanical Systems Engineer

    2 weeks ago

    Maryland Heights, Missouri, United States National Design Build Services LLC Full time

    Position Overview:The Senior Mechanical Engineer at National Design Build Services LLC plays a crucial role in the comprehensive HVAC design and implementation process. From the initial project ideation to detailed design and field integration, you will collaborate with our team of specialists, gaining and sharing invaluable insights and expertise that are...

  • Sr. Mechanical Engineer

    1 month ago

    Maryland Heights, United States National Design Build Services LLC Full time

    Position Description:The Mechanical Design Engineer at NDBS is involved in all aspects of the HVAC design / build process. From project conception through the details of design and field coordination, you will work with our staff of experts sharing and gaining practical knowledge and experience unmatched in this industry. This position is responsible for...

  • Electrical Engineering Intern

    2 weeks ago

    Sterling Heights, Michigan, United States Southland Industries Full time

    Job OverviewAt Southland Industries, we are committed to cultivating a workforce that reflects the diversity of the communities we serve. Our approach, 'Building Talent by Design', emphasizes creating a safe, collaborative, and inclusive workplace that promotes growth and empowers individuals to achieve their professional aspirations. Our Internship and New...

  • Senior Product Engineer

    3 months ago

    Maryland Heights, United States HiFyve Full time

    HiFyve is hiring for a Sr. Product Engineer near St. Louis, MO! $100K-$110K+ Full benefits package Relocation for the right candidate Opportunity for advancement into leadership, if desired Applicable industries to have experience in: (any that are highly regulated) Automotive Medical Bio Medical Transportation Aerospace Requirements: Bachelor's Degree in...

  • Senior Product Engineer

    3 months ago

    Maryland Heights, United States HiFyve Full time

    Job DescriptionJob DescriptionHiFyve is hiring for a Sr. Product Engineer near St. Louis, MO! $100K-$110K+Full benefits packageRelocation for the right candidateOpportunity for advancement into leadership, if desiredApplicable industries to have experience in: (any that are highly regulated)AutomotiveMedicalBio...

  • Mainframe Software Engineer

    2 weeks ago

    Berkeley Heights, New Jersey, United States Georgia IT Inc Full time

    Position: Mainframe Software EngineerLocation: RemoteEmployment Type: Full-timeCore Technologies: IBM JCL, CA7, JCL, COBOL, REXX, EasyTrieve, VSAM, IDMS, Endevor, File Master, Dispatch, View, UniTechEssential Skills and Experience:Mandatory:A minimum of 8 years of experience in mainframe technologies including IBM JCL, CA7, JCL, and utilities, COBOL, REXX,...

  • Sr. Mechanical Engineer

    4 weeks ago

    Maryland Heights, United States National Design Build Services LLC Full time

    Position Description: The Mechanical Design Engineer at NDBS is involved in all aspects of the HVAC design / build process. From project conception through the details of design and field coordination, you will work with our staff of experts sharing and gaining practical knowledge and experience unmatched in this industry. This position is responsible for...

  • Sr. Mechanical Engineer

    3 months ago

    Maryland Heights, United States National Design Build Services Full time

    Job DescriptionJob DescriptionPosition Description:The Mechanical Design Engineer at NDBS is involved in all aspects of the HVAC design / build process. From project conception through the details of design and field coordination, you will work with our staff of experts sharing and gaining practical knowledge and experience unmatched in this industry. This...

  • Product Sales and Support Engineer

    5 days ago

    Sterling Heights, Michigan, United States AS&E Full time

    About the RoleWe are seeking a highly skilled Technical Sales Engineer to join our team at AS&E. As a key member of our sales team, you will be responsible for driving sales growth and revenue through effective technical sales and marketing strategies.Key ResponsibilitiesTechnical Sales and Marketing: Develop and execute technical sales and marketing...

  • Sr. Product Engineer

    7 days ago

    Maryland Heights, United States Warehouse Workers, LLC. Full time

    Job DescriptionJob DescriptionApplicable industries to have experience in: (any that are highly regulated)AutomotiveMedicalBio MedicalTransportationAerospaceRequirements:Bachelor’s Degree in Mechanical Engineering5+ years of Product Engineering experienceProject Management experience / leading others & communicating with suppliers & internal stakeholders...

  • Principal Mechanical Engineer

    2 weeks ago

    Maryland Heights, Missouri, United States National Design Build Services LLC Full time

    Position Overview:The Senior Mechanical Engineer at National Design Build Services LLC plays a crucial role in the comprehensive HVAC design and implementation process. From the initial project ideation to detailed design and on-site coordination, you will collaborate with our team of specialists, gaining and sharing invaluable insights and expertise that...

  • Product Engineer

    4 weeks ago

    Maryland Heights, United States Boyd Sleep Full time $80,000 - $110,000

    Job DescriptionJob DescriptionBoyd Sleep is a dependable and established business, with a friendly intimate environment, family-owned and operated, that has big business growth. Look no further – We are Boyd Sleep and for 44 years we have created quality sleep products to improve our customers’ lives. Looking for a dedicated and talented member to assist...