Current jobs related to Sr Manager End User Computing - Chicago - McDonald's

  • Sr. Manager

    4 weeks ago

    Chicago, United States Chitech Resources, Inc. Full time

    Job Summary: The Sr. Manager, EUC Engineering & Security is responsible for overseeing the strategy, design, implementation, and management of end-user computing solutions. The ideal candidate must also possess a deep understanding of desktop security practices and vulnerability management. This role involves leading a team, managing technology deployments,...

  • Senior Manager of End User Computing

    1 week ago

    Chicago, Illinois, United States Chitech Resources, Inc. Full time

    Job SummaryChitech Resources, Inc. is seeking a highly skilled and experienced Sr. Manager - End User Computing to lead our EUC Engineering and Security team. The ideal candidate will have a deep understanding of end-user computing solutions, desktop security practices, and vulnerability management.This is a key leadership role that involves overseeing the...

  • Senior Manager of End User Computing

    2 weeks ago

    Chicago, Illinois, United States Chitech Resources, Inc. Full time

    Job SummaryThe Senior Manager of End User Computing is responsible for overseeing the strategy, design, implementation, and management of end-user computing solutions at Chitech Resources, Inc. This role involves leading a team, managing technology deployments, and driving improvements in end-user experience.Key ResponsibilitiesLeadership and ManagementLead...

  • End User Computing Specialist

    1 week ago

    Chicago, Illinois, United States State of Illinois Full time

    Job SummaryWe are seeking a highly skilled End User Computing Analyst to join our team at the Department of Innovation & Technology. As an End User Computing Analyst, you will be responsible for performing complex professional and advisory functions in End User Computing (EUC) for assigned agencies.Key ResponsibilitiesConfigure, test, implement, document,...

  • End User Computing Analyst

    3 days ago

    Chicago, Illinois, United States State of Illinois Full time

    Job SummaryThis position serves as an End User Computing Analyst for the Department of Innovation & Technology (DoIT) performing complex professional and advisory functions in End User Computing (EUC) for assigned agencies.As a key member of the DoIT team, you will be responsible for coordinating and conducting complex software distribution application...

  • End User Support Specialist

    1 month ago

    Chicago, United States Tata Consultancy Services Full time

    Requirements and Qualifications:Must work well, independently, without supervision, in a fast-paced, high-volume environment and be able to organize and prioritize tasks.Excellent troubleshooting and technical support skills; working directly with end users.Expert knowledge and hands-on experience with Windows workstations, desktop and laptop hardware, and...

  • End User Support Specialist

    1 week ago

    chicago, United States Tata Consultancy Services Full time

    Requirements and Qualifications:Must work well, independently, without supervision, in a fast-paced, high-volume environment and be able to organize and prioritize tasks.Excellent troubleshooting and technical support skills; working directly with end users.Expert knowledge and hands-on experience with Windows workstations, desktop and laptop hardware, and...

  • End User Support Engineer

    3 weeks ago

    Chicago, United States VHL Technologies Full time

    End User Support EngineerChicago, IL - Onsite Long termNote: 1 - 2 times in a month need to travel onsite to NYC , Travel expenses will be coveredNeed a senior level desktop engineer or an entry level systems analyst/adminRole Description:Looking for a Senior end user support engineer with strong experience in End user device support, mobility, and Windows...

  • Senior Manager, EUC Engineering

    1 month ago

    Chicago, United States HUB International Full time

    ABOUT USAt HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to...

  • Senior Manager, EUC Engineering

    1 month ago

    chicago, United States HUB International Full time

    ABOUT USAt HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to...

  • IT Support Technician

    4 months ago

    Chicago, United States ArrowCore Group Full time

    Title: IT Support Technician - End User Support Location: Bollingbrook, IL Duration: 12+ Mos Contract SUMMARY: Our direct client is the largest specialty beauty retailer in the United States and the place for the true beauty enthusiast With more that 1500 stores nationwide, they are the only one to provide our guests prestige, mass and salon products...

  • Senior Manager, EUC Engineering

    4 weeks ago

    Chicago, Illinois, United States HUB International Full time

    About UsHUB International is a forward-thinking organization dedicated to delivering innovative solutions and exceptional service. We are a team of entrepreneurs who believe in protecting and supporting the aspirations of individuals, families, and businesses.We help our clients evaluate their risks and develop solutions tailored to their needs. Our...

  • Senior Manager, EUC Engineering

    1 month ago

    Chicago, Illinois, United States HUB International Full time

    About UsHUB International is a forward-thinking organization dedicated to delivering innovative solutions and exceptional service. We are a team of entrepreneurs who believe in protecting and supporting the aspirations of individuals, families, and businesses.We help our clients evaluate their risks and develop solutions tailored to their needs. Our...

  • Senior Front-End Software Developer

    4 weeks ago

    Chicago, Illinois, United States Max Tech Talent LLC Full time

    About the JobWe are seeking a highly skilled Sr. Software Engineer, Front-End to join our growing team. As a key member of our engineering team, you will be responsible for designing and developing scalable, efficient, and user-friendly front-end applications.Company OverviewOur company is a leading e-commerce organization that prides itself on providing an...

  • Sr. Network Infrastructure Manager

    4 weeks ago

    Chicago, United States Peterson Technology Partners Full time

    Primary Purpose:The Platform Manager for Data Center and Cloud Networks will provide expertise and leadership for the Datacenter network, Carrier Neutral Facilities and cloud network connectivity function of the Network Services team. This role will work closely with the Director of Network Infrastructure to define the strategy, create an actionable roadmap,...

  • User Interface Designer

    4 weeks ago

    Chicago, United States Mindlance Full time

    Client : Airlines/Aerospace/AviationTitle : UX/UI Engineer/Developer/UI/UX Developer/UI/UX EngineerLocation : Remote (anywhere in United States) with 20% travel to Chicago, ILDuration : 6 monthsJob Description:MUST HAVE SKILLS - Storytelling, Clear metrics' representation, tools' flowAn agile and collaborative person.PORTFOLIO IS A REQUIREMENT.Develop...

  • User Interface Designer

    4 weeks ago

    Chicago, United States Mindlance Full time

    Client : Airlines/Aerospace/AviationTitle : UX/UI Engineer/Developer/UI/UX Developer/UI/UX EngineerLocation : Remote (anywhere in United States) with 20% travel to Chicago, ILDuration : 6 monthsJob Description:MUST HAVE SKILLS - Storytelling, Clear metrics' representation, tools' flowAn agile and collaborative person.PORTFOLIO IS A REQUIREMENT.Develop...

  • Sr Associate Application Engineer

    3 weeks ago

    Chicago, IL, United States Discover Financial Services Full time

    And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently...

  • Sr. Enterprise Architect

    4 weeks ago

    Chicago, United States Peterson Technology Partners Full time

    What You ll doIn this role, you will be part of an agile development team building enterprise grade capability domains, systems, and data services. You ll be responsible for the strategic design, development, testing, implementation and incremental change of the system, credit rules capability as well as to other internal capabilities & systems. You will...

  • Front End Development Team Manager

    3 days ago

    Chicago, Illinois, United States Belvedere Trading Full time

    Job Description:Belvedere Trading is seeking a skilled Front End Development Team Manager to lead our Front End Development team in building applications for our traders and tech department users. The ideal candidate will have a strong vision and leadership skills, with experience in designing and architecting end-to-end software solutions.Key...

Sr Manager End User Computing

3 months ago

Chicago, United States McDonald's Full time

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day.

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald’s you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.

Working with the GTIO Director, End User Infrastructure & Operations and working closely with the entire technology leadership team, the GTIO Sr. Manager, End User Engineering will anticipate and manage the strategic and tactical needs for GTIO while coordinating the translation of business needs into effective IT processes and technical solutions. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonald’s environment.

Accountabilities & Responsibilities:

  • Help support the End User Infrastructure & Operations (EUIO) team providing strategic vision while balancing near-term work.
  • Develop and deliver cohesive vision, strategy, and roadmaps for the EUIO team in partnership with the larger operations team, GTIO leadership and external collaborators.
  • Understand McDonald’s current support landscape of tools, processes, standards, automation, monitoring, hardware and more.
  • Reviews appropriateness of technologies used for support components and recommends modifications and/or upgrades when necessary to keep systems operating according to defined service level agreements and operating level agreements.
  • Communicates changes in technology and services from the IT department to the appropriate channels and personnel.
  • Adds to the performance of a team by coordinating work of other employees. Identifies and solves complex problems potentially impacting the broader function; crafts methods to address current and future customer needs.
  • Accountable for managing projects with moderate risk. Manages budget and advises activities of the support teams.

This is a hybrid role, based in Chicago, IL.

Qualifications

  • Ability to manage collaborator expectations and resolve conflict.
  • Ability to validate data acquired via other techniques and expose new areas for elicitation.
  • Ability to conduct research into issues, solutions, products and evaluate new technologies, translating them into roadmaps and leadership presentation materials.
  • Superb communication, presentation, and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly language.
  • Ability to understand business challenges, drive process improvements and translate into solutions.
  • Meticulous, with excellent analytical, technical, and problem-solving skills.
  • Outstanding relationship management skills and the ability to build and grow connections with people of all types and backgrounds from all over the world.
  • Exceptional verbal and written communication skills including the ability to influence multiple parties towards common goals.
  • Highly collaborative along with independent critical thinking and creative problem-solving skills.
  • Highly organized and diligent, with the ability to keep many engagements active at once.
  • Comfortable with ambiguity and ability to navigate uncertainty.
  • Naturally elevates others and creates a culture of belonging through engaging successful teams.

Experience

  • 10+ years of technology capability deployment experience across multiple IT practices that may include infrastructure leadership, service management leadership, technology operations, cloud, end user computing, and business relationship management.
  • 5+ years of professional experience working with end user support tools including Microsoft -Office365, TEAMS and Intune, Cisco – WebEx, Salesforce Slack
  • 5+ years of supporting Global Desktop Management and Virtual Desktop Interface
  • 5+ years of telecommunications in managing large scale vendors like AT&T
  • 5+ years of professional working with ITSM tool, ServiceNow preferred.
  • 3+ years of experience with both AWS and Azure Clouds
  • 2+ years of experience working and collaboration in globally dispersed team.
  • Experience working within a data loss and prevention team. Knowledge of how to secure end points and establish multi-factor authentications.
  • Experience configuring and fix desktop virtualization and cloud system components.
  • Experience with Active Directory Group Policy
  • Solid experience in overall Infrastructure and Operations including (Network, Cloud, End User Compute, Service Management, Engineering).
  • Bachelor's degree Computer Science/Engineering/Technology.
  • Microsoft certifications a plus

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.