Executive Director of Quality Program

3 weeks ago


Greensboro, United States Forvis Mazars US Executive Search Practice Full time

About the Organization

Cone Health is a not-for-profit healthcare network serving multiple counties, including a comprehensive range of facilities such as hospitals, ambulatory care centers, outpatient surgery centers, urgent care centers, a retirement community, and numerous physician practices. In 2024, the organization launched the Value-Based Care Institute to focus on improving community health and redefining success beyond financial metrics.

Role Overview

The Executive Director of Quality Programs & Services will lead quality initiatives within the value-based care framework, ensuring high standards and continuous improvement.

Key Responsibilities

  1. Strategic Leadership
  • Develop and execute strategies for quality initiatives.
  • Align quality goals with organizational objectives and industry best practices.
  1. Performance Measurement & Reporting
  • Oversee performance measurement systems.
  • Generate reports on performance outcomes and areas for improvement.
  1. Quality Assurance
  • Establish quality assurance processes.
  • Develop metrics to assess program effectiveness.
  1. Program Development
  • Lead the development of new programs and services.
  • Focus on care gap closure, HCC coding quality, and RAF score optimization.
  1. Quality & Safety Improvement Initiatives
  • Identify and mitigate risks related to quality of care and patient safety.
  • Implement quality improvement initiatives.
  1. Departmental Management
  • Lead a team of quality specialists and program managers.
  • Oversee budgeting for quality programs.
  1. Collaboration & Stakeholder Engagement
  • Foster collaboration with internal and external stakeholders.
  • Promote a culture of continuous learning and improvement.
  1. Technology and Data Analytics
  • Leverage technology for process efficiency.
  • Analyze data to guide quality programs.
  1. Regulatory Compliance
  • Ensure compliance with relevant laws and standards.
  • Prepare for audits and assessments.
  1. Education & Training
  • Develop educational programs on value-based care principles and quality improvement methodologies.

Qualifications

  • Required Education: Bachelor's degree with a clinical background in Nursing or Pharmacy is preferred or extensive experience in value based care data analytics.
  • Preferred Education: MBA or MHA.
  • Required Experience:
  • 10+ years in population health management, care coordination, or healthcare program development.
  • Expertise in population health strategies and value-based care models.
  • 3+ years in value-based care, CIN, or ACO.
  • Preferred Experience: Experience in a regulated industry or with regulatory agencies.
  • Licensure/Certification: Registered Nurse or Physician preferred; Certified Professional in Healthcare Quality (CPHQ) preferred.

Skills & Abilities

  • Strong leadership, communication, and interpersonal skills.
  • Strategic thinking and innovative problem-solving abilities.
  • Project management skills and knowledge of relevant laws and regulations.
  • Commitment to diversity, equity, and inclusion.

Conditions of Employment

  • Maintain licensure/certification.
  • Meet annual mandatory requirements.

For more information, you can contact Mike Hill, Senior Leader Healthcare Executive Search, at mike.hill@us.forvismazars.com.



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