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Operations Supervisor

3 months ago

Miami, United States TalentoHC Full time

Operations Supervisor

Responsibilities:

  • Oversee daily operations, optimize performance, and ensure productivity.
  • Manage logistics, transportation schedules, and vendor relationships.
  • Implement and monitor security protocols to ensure guest and staff safety.
  • Supervise guest services teams, address complaints, and enhance customer satisfaction.
  • Enforce safety and environmental regulations, conduct audits, and promote a culture of responsibility.

Requirements:

  • Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related field.
  • 3-5 years of experience in operations management, preferably in the travel & leisure industry.
  • Strong knowledge of logistics, security, guest services, safety, and environmental regulations.
  • Proven ability to manage and lead a team with excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in Microsoft Office Suite and operations management software.