Firewall Support Engineer

3 weeks ago


Plano, United States Pinnacle Group, Inc. Full time

Customer Success Engineer - NGFW

Duration:12 months-possible to convert to FTE

Location: Plano Texas On-site(3days)

$35-$40/hr on W2 (only W2 )

------------

Must have:

Customer Success

NGN (Next generation Firewall)

PCNSA, PCNSE


-----------------------

Skills:

  • 5 years of experience in network security engineering, operations, support, or professional service, or similar roles.
  • Working knowledge of client NGFW security platforms is highly desirable.
  • Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable.
  • Working knowledge of Windows, Mac, and Linux operating systems is highly desirable.
  • Network Security certification from client (PCNSA, PCNSE) or CISSP, CCNA, CCNP, CCIE, or similar is highly desirable.
  • Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth.
  • Experience in customer escalations, account management, and project management.
  • Ability to thrive in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity.



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