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Senior User Experience Designer
1 month ago
Job Title: Sr. UX Designer
Location-Type: Hybrid-Newark, NJ OR NYC (3 days/week on-site)
Start Date Is: 2 weeks from offer
Duration: 6-month contract, potential for extension/conversion
Compensation Range: $60-$80/hr
*All applicants must permanently and actively reside in the United States for employment eligibility*
Role Overview
Our client, a leading financial institution, is seeking a Senior User Experience (UX) Designer to enhance their service platform hosted on Salesforce Lightning. This role involves working in a multidisciplinary team, including researchers, experience designers, visual designers, and developers, to create intuitive, human-centered products for the client's marketing organization.
Day-to-Day Responsibilities
- Analyze customer needs and consolidate separate interactions into cohesive user flows.
- Design rational screens and digital touchpoints that enhance the overall user experience.
- Identify opportunities for new product developments by looking for common activities across different experiences.
- Implement improvements based on the Human Centered Design framework.
- Create and iterate on interactive prototypes aligned with user tasks and journeys.
- Develop cross-functional design patterns and standards collaboratively with developers, marketing, and product stakeholders.
- Propose design enhancements to marketing and product managers.
- Lead and facilitate Design Thinking workshops, Lean Business Canvas sessions, and other collaborative activities.
- Analyze failures in existing experiences, identify root causes, and propose actionable solutions.
- Explore cost reduction and process improvement opportunities within existing services.
Must-Haves
- Experience: Minimum 5 years in a Product Design, UX/UI, or equivalent design role.
- Salesforce Experience: Proven experience designing within Salesforce Lightning (required).
- Design Tools: Proficiency in Adobe XD, wireframing, and prototyping.
- UX Research: 5+ years of hands-on UX research experience; experience facilitating design thinking workshops is a plus.
- Soft Skills: Strong communication skills with the ability to explain design concepts to diverse audiences; high-level problem-solving skills; ability to work collaboratively and autonomously.
Nice to Haves
- Experience in UI design.
- Background in ERPs.
- Familiarity with lean and agile methodologies.
- Basic knowledge of front-end development integration.