Member Service Representative

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Buffalo, United States SJP Federal Credit Union Full time

Responsibilities

SJP Federal Credit Union is looking for a Member Service Representative (MSR) to add to our team. The MSR is responsible for the following tasks:


  • Receive and post loan payments, deposits, withdrawals, loan advances, and account transfers.
  • Open and close share, checking, IRA, and money market accounts.
  •       Process Bill Pay payments that come through the mail.
  •       Process mail payments and member requests.
  •       Sell money orders.
  •       Perform account maintenance on accounts as needed.
  •       Drawer check scan and bank deposit routines.
  •       Manage your cash drawer including opening and closing routines.
  •       Maintain member files, expense files, set up new account folders, membership cards and archive files.
  •       Track inventory and put together new member packets and new home loan packets.
  •       Prepare member literature including printing of materials and checking appropriate inventory. 
  •       Assist members with any membership, loan or account questions.
  •       Answer and direct phone calls.
  •       Assist with duties requested by the Head Teller.
  •       Assist with duties requested by the CEO.


Qualifications

Prospective candidates should have excellent communication skills, maintain a professional appearance, and have strong cash management skills.



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