Automotive Dealer Service Account Representative

4 weeks ago

Dania, United States Blue Coral Staffing Corp. Full time

Automotive Dealer Service Account Representative


  • Location: Dania Beach, FL 33312 (Fort Lauderdale area) -- local candidates only please
  • Hybrid: 2 days in-office; 3 days work-from-home
  • Automotive Parts / Parts Export Logistics experience is REQUIRED
  • Travel up to 50% of time to Caribbean & Latin America
  • Compensation: $70,000 base salary (commensurate with experience); discretionary bonus potential; comprehensive benefits
  • Prior to hire: criminal background check, employment verification, drug screening and physical


Responsibilities - Automotive Dealer Service Account Representative:


  • Overview Distributor operations and make improvement recommendations with support of Management
  • Support distributors on all inquiries regarding parts pricing, parts availability, order placement process, back orders, and logistics
  • Set up new accounts in the Dealer Portal, internal order management system
  • Obtain distributors’ yearly forecast, prepare internal forecast for each distributor, and monitor monthly forecast for specific parts or accessories
  • Monitor and follow up monthly sales per distributor to assure sales targets are achieved
  • Responsible for following up Distributor account statement and collection of past due payments
  • Provide parts training to distributors’ Parts Managers and staff
  • Responsible to prepare and follow up action plan for each distributor and provide countermeasures to improve their operations
  • Visit Distributors and their customers monthly to guarantee good customer satisfaction and review possible areas of improvement
  • Prepare and coordinate distributor contract/agreement and credit limit application
  • Follow up distributor marketing plan and activities, monitor campaigns/promotions results
  • Support distributors on warehouse and inventory management techniques
  • Prepare KPI reports and business trip reports and present them to management
  • Prepare presentations and present it to Distributors and upper management


Qualifications - Automotive Dealer Service Account Representative:


  • 3 to 5 years of Automotive parts experience, Distributor support experience, Parts export logistics knowledge
  • Experience budgeting, forecasting, sourcing product, parts inventory, etc.
  • Available to travel 50% (Latin America & the Caribbean)
  • Bachelor’s Degree preferred
  • Proficient in Microsoft Office programs (Outlook 365, Word, Excel)
  • Self-motivated; target driven; able to work with minimum supervision; teamwork mindset; positive and proactive attitude
  • Presentation Skills
  • Relationship management skills
  • Prioritizing, time management and organizational skills
  • Excellent Communication Skills

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