Information Technology Project Manager-Customer Operations

2 weeks ago


Charlotte, United States Ryan Consulting Group, LLC Full time

Note: All candidates must be able to work as a W2 employee for any employer in the US. (The role is not eligible for Corp to Corps or those requiring sponsorships now or in the future.)

Title: Technical Project Manager – Customer Operations (Consulting)

Type of role: Contract (12mo+)

Location: Remote

Compensation: $75 - $110/hr

Overview:

One of our consulting clients is in need of a technical project manager to join a consulting engagement for 12mo+ supporting a large enterprise banking client. They are looking for a technical project manager that has work on regulatory projects and initiatives. (Ex consent orders or matters requiring attention (MRA’s). This engagement has the potential be extended.

Required skills:

- 10+ yrs of Project Management experience focused on customer operations, customer readiness, and onboarding, with depth in AML and KYC. This experience must be at large US banks.

-Expertise in process transformation and change management

- professional experience presenting to business unit leaders at a large enterprise bank

- requirements elicitation, structuring and validation / traceability experience

- Agile and waterfall expertise along with experience in mixed SDLC banking environments.

- stakeholder engagement

- excellence written and verbal communication skills

- agile development/scrum master that’s developed user stories

- problem statement and solving, fishbone analysis

Desired skills:

Certifications are valued, eg PMP, CBAP, SAFe, CSM etc.



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