Information Technology Project Manager-Customer Operations
2 weeks ago
Note: All candidates must be able to work as a W2 employee for any employer in the US. (The role is not eligible for Corp to Corps or those requiring sponsorships now or in the future.)
Title: Technical Project Manager – Customer Operations (Consulting)
Type of role: Contract (12mo+)
Location: Remote
Compensation: $75 - $110/hr
Overview:
One of our consulting clients is in need of a technical project manager to join a consulting engagement for 12mo+ supporting a large enterprise banking client. They are looking for a technical project manager that has work on regulatory projects and initiatives. (Ex consent orders or matters requiring attention (MRA’s). This engagement has the potential be extended.
Required skills:
- 10+ yrs of Project Management experience focused on customer operations, customer readiness, and onboarding, with depth in AML and KYC. This experience must be at large US banks.
-Expertise in process transformation and change management
- professional experience presenting to business unit leaders at a large enterprise bank
- requirements elicitation, structuring and validation / traceability experience
- Agile and waterfall expertise along with experience in mixed SDLC banking environments.
- stakeholder engagement
- excellence written and verbal communication skills
- agile development/scrum master that’s developed user stories
- problem statement and solving, fishbone analysis
Desired skills:
Certifications are valued, eg PMP, CBAP, SAFe, CSM etc.
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