Gas Chromatography/Mass Spectrometry

4 days ago

West Lafayette, United States Teledyne FLIR Full time

The Gas Chromatography/Mass Spectrometry (GC/MS) Technical Specialist is responsible for communication between sales, service, leadership, customers, and other team members, building and maintaining strong customer/channel/employee relationships. The GC/MS Technical Specialist is expected to maintain an exceptional working relationship with engineering, production, and service organizations and build out best practices to support customer needs.


Primary Duties & Responsibilities:

  • Working with sales team, manage pre and post-sale support of customer expectations.
  • Partnering with the sales and service teams - implementing the Go-to-Market business development strategy for GC/MS products.
  • Direct interface with customers on chemical detection and analysis using GC/MS. Provide assistance with method and application development and data analysis and interpretation, including reach-back support to review customer-generated data.
  • Manage team of method and application development scientists that provide support to internal and external customers.
  • Provide feedback to marketing and R&D regarding application, hardware, and software features needed to stay ahead of changing market.
  • Demonstrates ability to build and maintain positive and productive working relationships across a broad range of people and groups...
  • Makes sound, well informed, and objective decisions; perceives the impact and implications of these decisions; commits to action, even in uncertain situations, that support accomplishment of organizational goals.
  • Balances customer demands with sound business management. Can effectively match resources to the job and execute to meet business needs.


Job Qualifications:

  • Ph.D. degree in Analytical Chemistry required.
  • At least 3 – 5 years of experience with GC/MS method and application development strongly preferred. Experience with GC/MS sample preparation methods for all phases of matter strongly preferred.
  • Over 5 years of customer support experience in the area of chemical analysis and data interpretation.
  • Strong experience in GC/MS qualitative and quantitative data analysis and interpretation
  • Experience knowledge in MS/MS - tandem mass spectrometry.
  • Understanding cutting edge technologies and applications in the area of chemical analysis.
  • Demonstrated excellent written, presentation, and verbal communications skills including strong public speaking.
  • Excellent interpersonal and relationship-building skills.
  • Aptitude to understand and communicate scientific concepts, applications, and methods.
  • Manage multiple tasks in a result-oriented, commercial environment.


Other Desired Qualifications:

  • Work with sales, and business development along with potential/existing customers to identify and apply GC/MS for solutions to challenging chemical detection and analysis capabilities.
  • Engage with customers to develop application protocols and method optimization for the utilization of GC/MS products into new market opportunities and enhancements in existing market applications.
  • Author white papers, procedures, and technical bulletins on how to use GC/MS products for field and laboratory applications.
  • Employ expertise to present and help train others on GC/MS usage and best practices.
  • Supervise and direct the activities of Chemists on data collection and experimentation of GC/MS applications.
  • Experience with chemical analysis of sample mixtures in vapor, liquid, and solid phases.
  • Experience with supervising and managing a small staff of direct reports.



Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

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