Staff Operations Manager

4 weeks ago

Silver Spring, United States Apex Vets Full time

About the Company


Imagine this: 10 years from now, you’re working with people you love. Why not start now? At Apex Vets, an independently-owned specialty veterinary hospital in Silver Spring, MD, we’re building exactly that. Founded by veterinarians with ties to the DMV, we believe strong teams accomplish great things together.


Care, Collaboration, Continuous Improvement, and Collective Responsibility guide us every day. Apex Vets currently hosts boarded specialists in Surgery, Neurology, and Anesthesiology, alongside an Emergency department. With room to expand into Internal Medicine, Oncology, Cardiology, and more, this is your chance to grow with us.


About the Role


We’re seeking a Staff Operations Manager to lead with strength, fairness, and vision. If you’re proactive, prosocial, disciplined, and determined—and capable of guiding a high-performing team with compassion and confidence—this role is for you.


What You’ll Do

  • Daily Leadership Rounds: Check in with nursing and client care teams first thing and last thing daily. Facilitate team huddles to review policies, address issues, and foster collective responsibility.
  • Scheduling Oversight: Work with Team Leads to ensure staffing schedules are met and hospital needs are proactively managed.
  • Team Development: Recruit top talent—people who are likewise proactive, prosocial, disciplined, and determined. Mentor leaders and champion continuous improvement.
  • Performance Management: Address interpersonal issues without delay. Deliver constructive feedback and, when necessary, confidently reprimand or terminate staff while maintaining team morale.
  • Optimize Communication: Recognize inefficiencies and work collaboratively to improve team workflows and communication.


Who You Are


  1. Proactive: You anticipate challenges, provide timely updates, and act swiftly to resolve issues before they escalate.
  2. Disciplined with Judgment for Accountability: You hold yourself and the team to high standards, striking the right balance of firm and fair. You minimize conflict by fostering clear expectations and accountability.
  3. Prosocial: You prioritize strong, trusting relationships—especially with Team Leads—knowing this partnership is the key to success.
  4. Direct and Decisive: You address performance concerns directly and professionally, making tough decisions, including terminations, without hesitation.
  5. Determined: You’re steadfast in your commitment to team development and continuous improvement, empowering individuals to excel without micromanagement.


What We Offer


  • The chance to build something extraordinary with a team you trust
  • A supportive, values-driven environment with room to grow
  • Competitive salary with full benefits (health, dental, vision)
  • 401(k) matching and continuing education opportunities


Qualifications:


  • Bachelor’s degree in Business Administration, Human Resources, Healthcare Administration, or a related field preferred
  • Advanced degree (MBA or MHA) or relevant certifications (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) preferred
  • 5+ years of management experience preferred, ideally in a leadership role overseeing teams or departments
  • Proven ability to manage budgets, resources, and strategic planning
  • Demonstrated success in creating and implementing organizational policies or workflows
  • Experience coaching, mentoring, and developing staff at various levels


HR Experience:


  • Strong knowledge of HR laws and regulations (e.g., FMLA, ADA, EEOC, labor laws)
  • Experience in recruitment, onboarding, and performance management processes
  • Proven ability to handle employee relations issues, mediate conflicts, and ensure compliance with HR policies
  • Experience conducting or overseeing terminations and disciplinary actions in a professional and ethical manner
  • Familiarity with HR software systems (e.g., Paycom, BambooHR, ADP, or Workday)
  • Previous experience in a medical, veterinary, or healthcare setting is highly desirable.
  • Familiarity with the unique challenges of managing clinical and administrative staff in high-stress environments
  • Understanding of healthcare compliance standards and safety protocols
  • Knowledge of scheduling and staffing for 24/7 operations, including shift work


Core Competencies:


  • Strong interpersonal and communication skills for interacting with staff, patients, and vendors
  • Exceptional organizational skills to manage multiple priorities in a fast-paced environment
  • Demonstrated ability to maintain confidentiality and handle sensitive information professionally
  • Proactive problem-solving skills and ability to make decisions independently when needed
  • A collaborative mindset with the ability to build a positive and productive team culture


Preferred Qualifications:


  • Experience in emergency medicine or specialty practices (veterinary or human medicine)
  • Certification in Lean/Six Sigma, Working Genius, or experience in process improvement initiatives
  • Familiarity with practice management software and tools (e.g., Instinct, Cornerstone, ezyVet, Avimark for veterinary settings).


If you’re ready to lead, mentor, and grow with Apex Vets, we’d love to meet. Apply today and help us create the future of specialty veterinary care

  • Apex Vets | Staff Operations Manager

    4 weeks ago

    silver spring, United States Apex Vets Full time

    About the CompanyImagine this: 10 years from now, you’re working with people you love. Why not start now? At Apex Vets, an independently-owned specialty veterinary hospital in Silver Spring, MD, we’re building exactly that. Founded by veterinarians with ties to the DMV, we believe strong teams accomplish great things together.Care, Collaboration,...

  • Apex Vets | Staff Operations Manager

    3 weeks ago

    silver spring, United States Apex Vets Full time

    About the CompanyImagine this: 10 years from now, you’re working with people you love. Why not start now? At Apex Vets, an independently-owned specialty veterinary hospital in Silver Spring, MD, we’re building exactly that. Founded by veterinarians with ties to the DMV, we believe strong teams accomplish great things together.Care, Collaboration,...

  • Staff Management Coordinator

    3 weeks ago

    Silver Spring, Maryland, United States Mad Science of Washington Full time

    What We OfferMad Science of Washington offers a competitive salary range based on years of experience in a managerial role (minimum of five).In this role, you will have the opportunity to work with experienced colleagues who will take a major role in your training. You will also have the chance to contribute to the next generation of scientists through fun...

  • Operations Manager

    5 days ago

    Silver Spring, Maryland, United States CommuniCare Family of Companies Full time

    CommuniCare Family of Companies is seeking an Operations Manager with expertise in managing day-to-day maintenance activities to oversee the maintenance team at one of our facilities located in Silver Spring, Maryland. The successful candidate will possess exceptional problem-solving skills, a commitment to safety, and the ability to foster positive working...

  • Residential Operations Manager

    3 days ago

    Silver Spring, Maryland, United States HOATalent Full time

    Job DescriptionWe are seeking an experienced Community Manager to join our team at HOATalent. As a key member of our operations team, you will be responsible for managing our properties, overseeing daily operations, and implementing strategies to improve efficiency and customer satisfaction.Responsibilities and ExpectationsProperty Management: Oversee all...

  • Automotive Operations Manager

    3 weeks ago

    Silver Spring, Maryland, United States MURRAY'S AUTO CLINIC, INC Full time

    Job Title: Automotive Operations ManagerCompany Overview: Murrays Auto Clinic, Inc. has been a leading provider of automotive services since 1982.Murrays is known for its experienced staff and commitment to quality workmanship.Job Description: We are seeking an Automotive Operations Manager to oversee the daily operations of our shop, ensuring safety and...

  • Culinary Operations Manager

    3 days ago

    Silver Spring, Maryland, United States Devita Hancock Hospitality Full time

    About Devita Hancock HospitalityAs a leading hospitality company, we are committed to delivering exceptional dining experiences. Our team is dedicated to providing top-notch service and ensuring that every guest leaves satisfied.The Role:We are seeking a highly organized and experienced Culinary Operations Manager to join our team. The successful candidate...

  • Store Operations Manager

    3 weeks ago

    Silver Spring, Maryland, United States Petroleum Marketing Group Full time

    About the RolePetroleum Marketing Group is a leading multi-branded Petroleum Dealers and Convenience Store Operators on the East Coast. We are seeking an experienced Assistant Store Manager to join our team at 7-Eleven & Gas Station in Clarksburg, MD.The successful candidate will be responsible for leading the store's day-to-day operations, reviewing...

  • Accounting Operations Manager

    2 days ago

    Silver Spring, Maryland, United States Children's National Health System Full time

    This Accounting Operations Manager role is a critical position within the finance team at Children's National Health System. As a senior accountant, you will be responsible for overseeing the day-to-day operations of the accounting department and ensuring the accuracy and timeliness of financial reporting and analysis.Main Responsibilities:Oversee the...

  • Automotive Operations Manager

    3 weeks ago

    Silver Spring, Maryland, United States MURRAY'S AUTO CLINIC, INC Full time

    Job OverviewMURRAY'S AUTO CLINIC, INC is seeking an experienced Shop Foreman to oversee the daily operations of our facility. This key role requires a strong leader who can motivate and manage personnel, ensuring efficient production and adherence to company policies and safety regulations.In this role, you will be responsible for training and supervising...

  • Senior Retail Operations Manager

    3 weeks ago

    Silver Spring, Maryland, United States Albertsons Companies, Inc. Full time

    OverviewAs a key member of the Albertsons Companies, Inc. leadership team, the Senior Retail Operations Manager will be responsible for the overall management of our Washington DC/Silver Spring MD retail grocery store. The ideal candidate will have a proven track record in managing store operations, including cash control, inventory management, and staff...

  • Shop Operations Manager

    2 days ago

    Silver Spring, Maryland, United States MURRAY'S AUTO CLINIC, INC Full time

    Job OverviewMurrays Auto Clinic, Inc. is seeking a highly skilled Shop Foreman to oversee daily operations, ensuring the safety and efficiency of staff, equipment, and processes.This key leadership role requires strong organizational skills, excellent communication abilities, and the capacity to motivate and manage personnel effectively.

  • Administrative Dental Operations Manager

    4 weeks ago

    Silver Spring, Maryland, United States Community Clinic Inc. Full time

    Community Clinic Inc. is seeking an experienced Administrative Dental Operations Manager to lead our non-clinical dental department operations.Job DescriptionThis role requires a professional with 3-5 years of proven experience in managing dental services, preferably with multiple sites. The successful candidate will be responsible for managing day-to-day...

  • Senior Dining Operations Manager

    1 day ago

    Silver Spring, Maryland, United States Riderwood Village by Erickson Senior Living Full time

    Job OverviewRiderwood Village by Erickson Senior Living is seeking a highly skilled Senior Dining Operations Manager to lead our dining services team. As a key member of our management team, you will oversee the daily operations of our restaurants and cafés, ensuring exceptional customer service and a safe, healthy food environment.About UsWe are a 120-acre...

  • Healthcare Operations Manager

    2 days ago

    Silver Spring, Maryland, United States Compass Group USA Full time

    Crothall Healthcare Overview">Crothall Healthcare is a leading provider of specialized support services to the healthcare industry, serving over 1300 healthcare service teams in 46 states. As a division of Compass Group USA, we have more than 26,000 team members who deliver high-quality, innovative, and responsive support services. Our core services include...

  • Kitchen Operations Manager

    2 days ago

    Silver Spring, Maryland, United States Sunrise Senior Living Full time

    About the Position:">">The Kitchen Operations Manager oversees the day-to-day operations of the kitchen at Sunrise Senior Living communities.">This role involves managing food preparation, inventory, and supplies, as well as ensuring compliance with food safety regulations and sanitation procedures.">Responsibilities include menu planning, food preparation,...

  • Store Operations Manager Position

    3 weeks ago

    Silver Spring, Maryland, United States Petroleum Marketing Group, Inc. Full time

    We are seeking a highly skilled and dedicated Assistant Store Manager to lead our store's operations in Clarksburg, MD. As a key member of our leadership team, you will be responsible for executing business strategies, supervising store staff, and ensuring excellent customer service. If you are a driven and customer-focused professional with a passion for...

  • Culinary Operations Manager

    3 weeks ago

    Silver Spring, Maryland, United States CAVA - Silver Spring Full time

    Job Opportunity at CAVA - Silver SpringWe are seeking a highly motivated and experienced Culinary Lead to join our team at CAVA in Silver Spring. As a key member of our kitchen staff, you will be responsible for leading and developing the grill and prep teams, ensuring excellent food quality and safety standards, and delivering exceptional customer...

  • Fitness Studio Operations Manager

    3 weeks ago

    Silver Spring, Maryland, United States Orangetheory - Franchise #0165 Full time

    OverviewOrangetheory Fitness studio #0374 is a unique fitness venue that offers an exceptional workout experience backed by science. We are seeking an experienced and enthusiastic individual to manage our studio, oversee daily operations, and lead our team to success.Salary: $60,000 - $80,000 per year (dependent on location and experience)Job Description:We...

  • Focus Staff | Travel Interventional Radiology Technologist

    2 weeks ago

    silver spring, United States Focus Staff Full time

    Focus Staff is seeking a travel Interventional Radiology Technologist for a travel job in Silver Spring, Maryland.Job Description & RequirementsSpecialty: Interventional Radiology TechnologistDiscipline: Allied Health ProfessionalStart Date: 01/19/2025Duration: 13 weeks40 hours per weekShift: 10 hours, daysEmployment Type: TravelWe currently have a client in...