IT Support Specialist
1 month ago
Company Description
Strategic Solutions (SSVA) a New Charter Technologies company is a high-touch technology services provider focused on helping companies drive their businesses successfully. With expertise in healthcare, legal, finance, and other industries, SSVA offers IT Consulting, Healthcare Innovations Delivery, and Managed Services in the Mid-Atlantic region.
Role Description
This is a full-time hybrid role based in Charlotte, NC for an IT Support Specialist at Strategic Solutions. The IT Support Specialist will be responsible for providing technical support, troubleshooting desktop computers, and offering help desk support on a daily basis. The IT Support Specialist will work remotely and go on client sites for project work or support as dictated.
Qualifications
- Live in Charlotte, NC
- Previous MSP work experience is a plus
- Technical Support and Troubleshooting skills
- Experience with Desktop Computers and Information Technology
- Help Desk Support
- Excellent problem-solving abilities
- Strong communication and interpersonal skills
- Ability to work independently and remotely
- Certifications in IT or related field are a plus
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