System Administrator

4 weeks ago


Indianapolis, United States Insight Global Full time

As a System Administrator, you will play a crucial role in developing and implementing strategies to address complex business challenges. Collaborating with engineers, you will contribute to continuous delivery, cloud services, process improvement, and automation. This junior-level position is key to driving operational excellence and providing support to both internal and external stakeholders. You will need to be knowledgeable about various integrated systems and their interdependencies. Below are the responsibilities and qualifications for the ideal candidate.


Responsibilities:

  • Infrastructure Support: Assist with the upkeep of infrastructure for Simon applications.
  • Technology Guidance: Support infrastructure technologies under the guidance of engineers, adhering to industry best practices.
  • Business Support: Aid engineers with infrastructure that supports business operations.
  • Audit Execution: Perform environmental audits to ensure consistent deployments.
  • Patching Processes: Assist with infrastructure patching processes and monitor their status.
  • Monitoring: Oversee all infrastructure software and hardware products.
  • Customer Support: Address customer escalations as needed.


Qualifications:

  • Education: Bachelor’s degree or a minimum of 1+ years of related experience.
  • IT Infrastructure: Understanding of IT infrastructure standards and best practices for efficient and highly available operations.
  • ITIL & CMDB: Experience with ITIL processes and CMDB is preferred.
  • Cloud Management: Experience managing cloud infrastructure in a 24x7x365 environment.
  • Communication: Excellent written and verbal communication skills.
  • Information Security: Applied knowledge of information security.
  • Networking: Core competency in networking, including IP addressing, routing, DNS, VPN, NAT & proxy, and routing protocols (OSPF, BGP, EIGRP).
  • Active Directory: Additional knowledge of Active Directory is beneficial.



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