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General Manager

4 months ago


Denver, United States Zone Athletic Club Full time

We are seeking a dynamic and experienced General Manager to oversee the operations of our thriving gym. The General Manager will be responsible for leading a team, driving sales, ensuring member satisfaction, and maintaining a positive and motivating environment for both staff and members.


Responsibilities

  1. Leadership: Provide leadership and guidance to all gym staff members, fostering a positive and inclusive work environment.
  2. Sales and Marketing: Develop and implement strategies to drive membership sales and retention, including marketing initiatives, promotional events, and referral programs.
  3. Customer Service: Ensure exceptional customer service is consistently delivered to all members and guests, addressing any concerns or issues promptly and effectively.
  4. Operations Management: Oversee day-to-day operations, including facility maintenance, equipment upkeep, and cleanliness standards.
  5. Financial Management: Manage budgets, expenses, and revenue goals to ensure the financial success of the gym.
  6. Staff Training and Development: Provide training and development opportunities to staff members to enhance their skills and performance.
  7. Community Engagement: Actively engage with the local community to promote the gym and build relationships with potential members and partners.
  8. Compliance: Ensure compliance with all relevant regulations and guidelines, including health and safety standards.


Qualifications

  1. Bachelor's degree in Business Administration, Sports Management, or related field (preferred).
  2. Previous experience in a management role within the fitness industry.
  3. Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
  4. Excellent communication and customer service skills.
  5. Proven track record of driving sales and achieving business objectives.
  6. Knowledge of fitness equipment and industry trends.
  7. Ability to work flexible hours, including evenings and weekends, as needed.