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General Manager
2 months ago
Chook Charcoal Chicken Spring/Summer 2024
General Manager
Reports to: Regional Manager
A day in the life:
Our General Managers are the energy leaders of our shops - we’re looking for someone that takes on our model of Servant Leadership. They’re hands on, working shifts alongside their teams while training and coaching as well as representing Chook to our community and engaging with all our guests (that they quickly turn into regulars).
Chook has three core values, what we call our “Why’s,” and our general managers are at the forefront of being sure they’re lived out with our teams and in our shops.
Creating Experiences: exceptional guest experiences; fast casual with a fine dining finesse; creating connections through a smile, hello, or conversation. We’re inviting guests into our homes and want to treat them like family.
Creating Opportunities: building, coaching, & developing our Peeps; creating and maintaining a one-house mentality with our teams - we share in the spoils together; providing sound economic opportunities for all stakeholders (Peeps, suppliers, guests, & communities)
Creating Change: showing that good food can have positive impact on our environment and communities; being a good steward for the planet by managing waste diversion and seeking opportunities to improve; being a good neighbor engaging with our community.
Chook has made a commitment to diversity, equality, and inclusion.
Some bits & bobs that you’ll do:
- Provides positive leadership to the entire staff, including fellow managers and teammates.
- Acts as a representative of the Chook brand while in or out of the restaurant.
- Displays Servant Leadership and belief in shared values and Chook Culture through actions.
- Managing scheduling for FOH & HOH Staff, general restaurant accounting (accounts payable, beverage ordering, POS management, etc.), HOH inventory, and weekly financial reporting to ownership.
- Counsels staff when needed.
- Perform all jobs within the restaurant when required.
- Acts as a team member on the floor during business hours when scheduled or needed due to business flow.
- Interviews, hires, trains, and develops staff alongside Floor Manager on: POS operations, side work, cleaning duties, alcohol and food service standards.
- Manages labor for financially successful scheduling that reflects business demands.
- Communicates clearly with guests, staff, managers, and ownership in a timely manner.
- Trains and guides staff toward a path to leadership within Chook culture.
- Builds a clientele of regulars from within and outside of the immediate community.
- Acts as a liaison between neighborhood groups and community businesses.
Some bits & bobs from your resume:
- One to two years experience in restaurant management.
- One to two years experience in full service restaurant in a leadership role.
- Inventory, ordering, accounts payable experience with an understanding of restaurant costing and pricing for food and beverage.
- Effective written and speaking skills.
- Enjoys sharing passion for food and hospitality with others.
- High tolerance for stressful situations.
- Ability to solve problems with a mindful approach to people, planet, and profit.
- Experienced in training staff in multiple jobs throughout the restaurant.
The dippin’ sauce that comes with the job:
Base salary of $65K+ (DOE) + 10% potential bonus (based on store performance)
Health, dental, & vision insurance
10 days accrued paid vacation
Paid sick days
No late nights - we’re only open until 8pm
A collaborative team that’s here to help you grow personally and professionally
The opportunity to make real, tangible impact with an awesome network of resources.
