Current jobs related to Customer Service Specialist - Lewisville - Axelon Services Corporation

  • Customer Service Specialist

    5 months ago

    Lewisville, United States Global Channel Management Full time

    About the job Customer Service Specialist Customer Service Specialist II needs 2 years experience Customer Service Specialist II requires: Customer service Jacksonville, FL /Lewisville, TX MS Office Customer care, support Customer Service Specialist II duties: Answers inbound customer service calls and provides entry-level troubleshooting and resolution to...

  • Customer Service Representative

    1 week ago

    Lewisville, Texas, United States Global Channel Management Full time

    About the JobCustomer Service Specialist at Global Channel ManagementWe are seeking a skilled Customer Service Specialist to join our team. The ideal candidate will have a strong background in customer service and be able to provide exceptional support to our clients.Key Responsibilities Answer inbound customer service calls and provide entry-level...

  • Customer Service Operations Specialist

    2 months ago

    Lewisville, Texas, United States NRG Full time

    Job Summary:NRG is seeking a highly skilled and experienced professional to join our Customer Care team as a Customer Service Operations Specialist. This role will be responsible for supporting the key initiatives of the Customer Service team and serving as a business and process consultant to internal customer groups.Key Responsibilities:Interact with...

  • Customer Service Representative

    2 weeks ago

    Lewisville, Texas, United States Global Channel Management Full time

    About the JobCustomer Service Specialist II is a key role within Global Channel Management, requiring a strong foundation in customer service and technical support.Key ResponsibilitiesProvide exceptional customer service through inbound calls, ensuring timely and effective resolution of customer issues.Utilize pre-determined scripts and response guidance...

  • Customer Service Representative

    2 weeks ago

    Lewisville, Texas, United States NRG Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Engagement Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide timely and...

  • Customer Experience Specialist

    4 months ago

    Lewisville, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Relations Specialist

    1 week ago

    Lewisville, United States Fortis Solutions Group Full time

    Job DetailsJob LocationLewisville, TX - Lewisville, TXPosition TypeFull TimeEducation Level2 Year DegreeTravel PercentageNoneJob ShiftOfficeJob CategoryCustomer ServiceDescriptionAs the Customer Relations Specialist (CRS) you will serve as the primary point of contact for your assigned customer base and are responsible for providing the highest level of...

  • Customer Relations Specialist

    6 days ago

    Lewisville, United States Fortis Solutions Group Full time

    Job DetailsJob Location Lewisville, TX - Lewisville, TX Position Type Full Time Education Level 2 Year Degree Travel Percentage None Job Shift Office Job Category Customer Service Description As the Customer Relations Specialist (CRS) you will serve as the primary point of contact for your assigned customer base and are responsible for providing the highest...

  • Customer Experience Specialist

    1 month ago

    Lewisville, Texas, United States Best Buy Full time

    {"Overview": "At Best Buy, we're committed to creating a work environment where every employee feels like they truly belong and contribute to our shared purpose. As a Customer Experience Specialist, you'll be the face of Best Buy for our customers, providing unique and personalized service to meet their immediate and future needs.", "Key Responsibilities":...

  • Customer Service Professional

    2 weeks ago

    Lewisville, Texas, United States NRG Full time

    Customer Care Engagement SpecialistAs a key member of our customer care team, you will play a vital role in delivering exceptional customer experiences and driving business growth. We are seeking a talented and ambitious individual to join our team and contribute to our mission of providing best-in-class customer service.Key Responsibilities:Interact with...

  • Customer Experience Specialist

    2 months ago

    Lewisville, Texas, United States NRG Full time

    Customer Care Engagement Specialist RoleWe are seeking a highly skilled Customer Service Engagement Professional to support our customer care team in delivering exceptional service and ensuring policy adherence at NRG. As a key member of our team, you will play a vital role in supporting our customer care operations and driving business growth.Key...

  • Customer Service

    6 months ago

    Lewisville, United States Automation Personnel Services Inc Full time

    Automation Personnel Services is looking for a hard-working Customer Service for a company based in Grapevine, TX. In this role, you will primarily be responsible for handling claims, data entry and lots of talking on the phone, and be able to handle Customer Service, Staffing, Retail, Automation, Customer

  • Customer Experience Representative

    3 days ago

    Lewisville, Texas, United States RML Auto Full time

    Unlock Your Potential as a Customer Experience SpecialistRML Auto is seeking a dynamic and motivated professional to join our team as a Customer Experience Specialist. As a key member of our sales and customer service team, you will be responsible for building and maintaining relationships with our customers, identifying and pursuing new sales opportunities,...

  • Customer Care Engagement Specialist

    4 months ago

    Lewisville, United States NRG Full time

    As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and...

  • Customer Support Specialist

    7 days ago

    Lewisville, Texas, United States Careerbuilder-US Full time

    Job Summary:We are seeking a highly detail-oriented and organized Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for making outbound phone calls to verify ownership, updating customer information in our database, and collecting and researching current licenses. You will also be responsible for...

  • Customer Relationship Manager

    1 week ago

    Lewisville, Texas, United States Emergency Plumbing Service Full time

    Job OverviewAt Emergency Plumbing Service, we're seeking a skilled Customer Relationship Manager to join our team. As a key member of our commercial plumbing team, you'll be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met and exceeded.Key Responsibilities:Establish and maintain relationships with...

  • Barista (Afternoon Shift) - Customer Service Expert

    2 months ago

    Lewisville, Texas, United States The Human Bean Full time

    We are seeking a skilled and enthusiastic Beverage Specialist to join our team at The Human Bean. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Prepare and serve high-quality beverages to customers, in accordance with their...

  • Customer Service Representative

    7 days ago

    Lewisville, Texas, United States EZCorp, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, interacting with customers in person and on the phone, and performing various sales and customer service tasks.Key...

  • Customer Service Representative

    2 weeks ago

    Lewisville, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service Rep Job DescriptionWe are seeking a skilled Customer Service Rep to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide a...

  • Customer Service Supervisor

    4 weeks ago

    Lewisville, Texas, United States Over Head Door Company of Amarillo Full time

    Customer Care SupervisorAs a Customer Care Supervisor at Overhead Door Corporation, you will be responsible for leading a team of customer service representatives to ensure that customer issues are resolved in a timely and professional manner. Your primary goal will be to provide exceptional customer service, ensuring that customers are satisfied with the...

Customer Service Specialist

2 months ago

Lewisville, United States Axelon Services Corporation Full time

Job Title: Customer Service Specialist (Hybrid/4 days onsite)

Location: Lewisville, TX


Job Overview:

  • The Contact Center Specialist II is responsible for providing outstanding customer service. This job answers inbound customer phone calls and works directly with customers to answer their questions.
  • Under moderate supervision, this job strengthens existing customer relationships and assists with the prospecting of new business opportunities.

Key Responsibilities:

  • Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
  • Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
  • Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
  • Escalates/redirects customers to applicable in-house resources as necessary.
  • Documents customer feedback and complaints.
  • Maximizes cross-sales opportunities through customer profiling techniques.
  • Identifies and promotes products to potential and existing customers.
  • Developing in-depth knowledge of organizational products and programs, as well as capabilities of team members within the department.

Educational/Experience Requirements:

  • High School Preferred
  • 1-5 years of customer service preferred.
  • Recent banking/finance experience required.