Front Desk Receptionist

2 weeks ago


Frisco, United States Sana Psychiatric Associates Full time

Position Overview

Are you bilingual in English and Spanish, and looking to make a meaningful impact in the field of mental healthcare? SANA Psychiatric is seeking a dedicated, multitasking, and efficient Front Office Medical Assistant to join our rapidly growing practice in Frisco, Texas.

As a crucial member of our team, you will be on the front lines of patient care, assisting our Mental Health Providers in an office setting. This position offers competitive pay, comprehensive benefits, and opportunities for skill development and career growth. Become a part of the SANA family today and contribute to delivering excellent patient care.


Key Responsibilities

·        Scheduling Appointments: Manage appointment bookings for multiple providers.

·        Billing and Payments: Handle patient billing and collect payments.

·        Customer Service: Answer inbound calls and assist patients in a friendly and efficient manner.

·        Administrative Support: Scan paperwork and maintain well-organized patient records.

·        Team Collaboration: Communicate effectively with patients, providers, and coworkers.

·        Additional Duties: Perform other related responsibilities as required and assigned.


Requirements

·        1+ years of customer service experience

·        Healthcare experience is preferred

·        Medical Assistant experience is a plus

·        Proficient typing skills and familiarity with computer systems

·        Ability to learn computer-based medical systems and protocols quickly

·        Ability to multitask in a fast-paced environment

·        Bilingual in English and Spanish is a MUST for this position


Preferred Skills

·        Prior experience in Psychology/Psychiatry is a plus

·        Knowledge of DrChrono EHR system is preferred


Benefits

·        Health Insurance for full-time employees

·        On-the-job training

·        Opportunities for growth within the company

·        Paid Time Off (PTO)

·        Potential for dental and vision insurance


Work Environment

·        Work Location: In office - Frisco, TX 75034

·        Private Practice office setting



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