Customer Service Representative

2 weeks ago


Frisco, Texas, United States Aimbridge Hospitality Full time
Key Responsibilities
  • Greet and welcome all guests approaching the front desk in a professional and courteous manner
  • Maintain proper operation of the telephone switchboard, handling incoming calls and messages efficiently
  • Handle requests for information, mail, and messages in a timely and accurate manner
  • Answer guest inquiries about hotel service facilities and hours of operation, providing clear and concise information
  • Manage check-ins and check-outs, ensuring smooth transitions for our guests

Our ideal candidate will possess excellent communication and interpersonal skills, with the ability to work well under pressure and as part of a team.



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