Distribution Operations Manager

2 weeks ago

Charlotte, United States Beverage Distributor Full time

Company Description

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Role Description

This is a full-time on-site role for a Distribution Operations Manager for a family-owned and operated beverage distribution company. The Distribution Operations Manager will be responsible for overseeing the day-to-day operations of two distribution centers, leading a team, managing inventory, coordinating logistics, and optimizing efficiency in the supply chain.


  • Oversees operational procedures and execution of proper handling of incoming and outgoing shipment accuracy to eliminate inventory and invoice discrepancies for both warehouse locations.
  • Responsible for reviewing and confirming purchases in the Encompass purchase table for all inbound freight from suppliers.
  • Oversees all inbound shipments, outbound transfers, and general freight. Responsible for booking shipments within pre-determined pricing thresholds per supplier.  Effectively communicates all shipping coordination with suppliers and each warehouse.
  • Responsible for the damage claim process at both warehouse locations. Submits damage claims to carriers for each warehouse with follow-up and follow-through until the claim is resolved.
  • Develop and maintain a shipping directory, logging specific broker contact information, current booked shipments with quoted price rates, and open damage claims. Details and updates should be in a cloud-based, shared document with ownership.
  • Responsible for reviewing load sheets for each warehouse location to identify open load sheets and unbalanced load sheets with open invoices.
  • Coordinates with sales manager and executive leadership for all product sample adjustments in Encompass every week while providing sample usage reports and data to sales manager and executive leadership monthly.
  • Identifies company vehicle thresholds for operational and sales use and provides ownership with a bi-annual cost analysis to determine usage, lifespan, and cost-effective repairs and replacement.
  • Responsible for company vehicle maintenance, damage, repair, safety, and training.  
  • Responsible for updating company fleet vehicle log via commercial vehicle software (Fleetio).
  • Identifies company equipment thresholds for operational and sales use and provides ownership with a bi-annual cost analysis to determine usage, lifespan, cost-effective repairs, replacements, and labor-saving additions.

·      Actively identifies areas of operations where resources can be better allocated, and costs can be reduced while promoting company growth.

·      Assesses talent and performance of direct reports, implements developmental plans and conducts quarterly and annual evaluations.

·      Routinely reviews and improves company systems and standard operating procedures to maintain effective workflow, accountability of direct reports, and employee safety.

·      Responsible for managing Fintech customers for new additions and current customer audits.

  • Responsible for daily routing for both warehouse locations and pick sheet generation via the Route Accounting System (Encompass).
  • Responsible for accurate inventory at both warehouse locations.
  • Responsible for identifying aging inventory, product rotation, and picking accuracy at both warehouse locations.
  • Consults with Artisan Beverage Group ownership to ensure coordination of warehouse activities with activities of other functions such as sales, records control, and purchasing.

·      Work closely with executive leadership to develop/refine and implement strategic sales plans, operating budgets, and forecasts to grow sales.

·      Work closely with suppliers, sales and delivery team, and existing account relationships to maximize sales volume, and market share, and protect product and pricing position.

·      Work closely with executive leadership to develop/refine and implement strategic sales plans, forecasts to grow sales, and improve low invoice averages per delivery stop.

·      Analyze data and utilize measurement tools to maximize sales while eliminating delivery inefficiencies.

·      Participates in the planning and execution new supplier and seasonal product launches with sales manager and executive leadership.

·      Routinely evaluates company handbook policies and their implementation and enforcement. Confers with ownership on policy updates and enhancements.

·      Always represents Artisan Beverage Group to promote products and support new and existing customer relationships. 


Qualifications

  • Proven experience in distribution center operations, logistics, or supply chain management
  • Strong leadership and team management skills
  • Excellent problem-solving abilities and attention to detail
  • Proficiency in inventory management systems and software
  • Effective communication and interpersonal skills
  • Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or equivalent industry experience
  • Knowledge of safety regulations and compliance standards in distribution operations
  • Ability to analyze data and make data-driven decisions



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