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Operations Manager

2 months ago

West Chester, United States Dawson Logistics Full time

This role is responsible for overseeing the organization’s ongoing operations in Cincinnati, OH Area. This position analyzes processes, procedures, expenditures, and other financial information to develop plans, policies, and budgets for maximizing profits, utilizing space, and improving services. Establishes and maintains positive customer relations to ensure timely, quality services.


Responsibilities


  • Oversees activities directly related to management of warehouse operations
  • Directs and coordinates financial and budget activities to ensure excellent customer relations, maximize investments, and increase efficiency
  • Maintain relationships with customers and foster organic growth and customer service & retention
  • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Build & develop key leadership in the organization that solidifies a sound succession plan
  • Directs and coordinates communication plans that ensure employees are informed of the state of the business and how their contributions are aiding the business
  • Support cross functional department cooperation that enhances the productivity of the organization
  • Ensure the business is compliant with all laws and HR policies
  • Lead the organization by example and hold others to a high degree of accountability
  • When needed, travels to other regions to help manage business efforts as assigned
  • Other duties and projects as assigned


Qualifications


Education

  • Bachelor’s Degree in Business, Logistics, Materials Management, or equivalent combination of experience and education. (Preferred)

Experience

  • Bilingual (Spanish) preferred
  • 7+ years of increasing responsibility leading complex organizations.
  • Demonstrated success as a leader in building and leading high-producing teams.

Knowledge

  • Strong P&L experience
  • Logistics, Operations, Complex business operations
  • Contract negotiation, Quality background Six Sigma, Lean Manufacturing, etc.

Skills/Abilities

  • High energy, Demonstrable Leadership, Talent Identification, Team Building
  • Productivity agility, Customer-centric, Passionate, Integrity based


Working Conditions


Psychological Considerations:

  • Fast-paced working conditions
  • High levels of stress due to short deadlines, workload, and changing priorities
  • High volume of interruptions
  • Regularly travels to other offices and meetings