Documentation Compliance Specialist

2 months ago


Charlotte, United States Insight Global Full time

******must sit in Charlotte, NC******


Position: Business Operations Specialist

Duration: Contract through end of year - extensions/FTE likely

Location: Hybrid in Charlotte, NC

Pay: 20/hour


Must Haves:

  • Bachelor's degree (B. A.) from four-year College or university preferred; or one to two years related experience and/or training; or equivalent combination of education and experience
  • Data entry experience and other payroll related activities in an automated multi-state payroll environment
  • Experience reviewing documents and pulling key information/creating a summary
  • Express a good personality, communication, and work ethic – want candidates with a willingness to learn
  • Client engagement/customer service experience (they will be communicating with internal sales teams and some external clients via phone, email, chat, and in person interactions)
  • Familiarity with Microsoft Office – especially excel
  • Transferrable skillsets: customer service, data entry, multi-tasking, working with dual monitors

Day to Day:

This role is part of a team that manages and maximizes TV commercial schedules for major national consumer brands and political candidates and plays a key role in assuring successful client ad campaigns. This position requires strong communication skills, prioritization, and attention to detail, in a fast-paced media sales environment.

• Responsible for account management for National Sales Manager and their respective markets. Working with internal Spectrum Reach departments to create schedules and book an order through the various systems.

• Manages linear and digital order processing through the affiliate site, including checking inventory availability and continual development with Ampersand.

• Manages revisions through the affiliate site with proper communication to Ampersand.

• Monitors campaigns for any needed changes, including delivery (and related make goods) by partnering with the National Sales Manager, Operations and Ampersand.

• Exercises judgment to manage make-goods and pre-emptions by providing options to Ampersand ensuring impressions and revenue are fulfilled based on the clients advertising needs.

• Works closely with Pricing and Inventory to ensure that all inventory is used effectively and priced appropriately.



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