Director of Emergency Services
2 weeks ago
Job Summary
The Director Emergency Services Department assures service, growth, development,
personnel management, and resource allocation and management controls in order to ensure
consistent high-quality patient care in the Emergency Department.
Job Responsibilities
Service
• Accurately identifies real/potential problems affecting the service and implements solutions
with follow through and communication.
• Actively participates in service, departmental and hospital wide committees as assigned,
providing ongoing communication to those one represents.
• Advances the patient experience agenda in the Emergency Department.
People
• Coaches immediate subordinates providing feedback; constructive critique of work; facilitates
individual development plan; and documents their job performance.
• Adheres to all Human Resource policies.
• Effectively communicates departmental, organization and industry information to staff.
• Facilitates evidence based employee engagement practices.
• Effectively builds strong relationships, networks to deliver upon organizational, and department
goals.
• Participate in employee and patient rounding and identifies and mentors potential future
leaders
Quality
• Enforces standards of emergency department care and develops processes to measure and
ensure consistent compliance.
• Develops, implements, and evaluates an ongoing emergency services program, which assures
quality patient care consistent with the Hospital mission.
• Monitors compliance with regulatory, accrediting and hospital policy for patient services, and
environmental and personnel safety.
• Oversees a PI program that consistently monitors and evaluates critical aspects of care.
• Is responsible for department’s operational excellence; ensures department delivers quality
services in accordance with applicable policies, procedures and professional standards.
• Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
Finance
• Seeks new program strategies and/or program enhancements which would expand patient
services.
• Develops, prioritizes and defends a capital equipment requests.
• Is responsible for the fiscal management of department; assures proper utilization of
organization’s financial resources.
Growth
• Advances the growth agenda for emergency services.
Community
• Demonstrates a poised and confident demeanor that reassures others and commands respect
within the organization and the community.
• Develops and builds strategic external networks.
Qualifications
● Bachelors degree Nursing required
● Masters degree MHA, MSN, MBA, or related field preferred
● 3+ years of experience in emergency services required
● 3+ years of experience in a leadership role preferred or equivalent combination of
education and/or experience
Licenses, Certifications, Training:
● Currently licensed as a registered professional nurse in the state in which he or she
practices, in accordance with law and regulation required
• Advanced Cardiac Life Support (ACLS) required
• Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC)
required
• Basic Life Support (BLS) required
Knowledge, Skills, Abilities, Behaviors:
Knowledge of human resource management, program development, fiscal management skills,
and familiarity with regulatory and accrediting agency standards preferred
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