Account Representative

3 days ago

South San Francisco, United States Blueprint Studios Full time

JOB SUMMARY:

Overall Summary of Function

The Inside Sales Account Representative is a Full-Time Position within the Sales division of Blueprint Studios and is responsible for selling the rental products and services Blueprint Studios offers, while reaching the sales goals that have been set for you. You are responsible for the implementation and operational oversight of each event for which you have sold product. You will be responsible for assuring a positive on-going client relationship maintained in a professional manner. You will be required, from time to time, to attend site inspections, be present for event installations, and be available during off-business hours to handle any issue that arises on an event of yours. This is a key role within the company and requires the utmost professionalism at all times while representing the company.


ESSENTIAL JOB FUNCTIONS:

At Minimum Duties & Responsibilities

  • Possess a comprehensive knowledge of Blueprint Studios’ full complement of rental services
  • Possess a full understanding of Blueprint Studios inventory and pricing, products and services
  • Generate quotes for clients, with the ultimate goal of converting them to paid orders
  • Responds to all leads and inquiries in a timely manner (no later than 1 business day)
  • Works to meet and exceed set sales goals
  • Remains available for any issues that may arise for your clients’ events, even during off business hours
  • Strategically utilizes our industry partner relationships and sub-vendor relationships as needed
  • Becomes proficient in the usage of our internal rental software and database management systems
  • Trains and become proficient in the usage of our customer relationship management systems (CRM)
  • Maintains and manage an accurate client profile and database
  • Ensures the ongoing creation of new lead generation that will allow you to engage new clients
  • Becomes familiar with internal operational processes and procedures, partners with operations counterparts for event success
  • Generates new clients through networking
  • Partners with marketing to maintain and grow established clients
  • Attends site inspections and event installations as required by clients
  • Enters leads into Salesforce, and update each stage of the event closing as the process develops
  • Assists in collection of payments due, and all client invoicing and billing
  • Maintains a dialogue with your clients that provide information for event post-mortem
  • Stays abreast of all industry related happenings and design trends
  • Actively seeks membership and involvement in industry related professional organization
  • Other duties as assigned


QUALIFICATIONS:

At Minimum Training, Education & Experience

  • Minimum of two (2) years of sales or production experience within one of the fields of event planning and production, catering services, hotel sales/catering services, trade show exhibit design and production services or similar agency services and production.
  • A proven track record of reaching sales targets within a high volume organization while also showing increased sales revenue year over year.
  • A deep and thorough working knowledge of “Salesforce” and will understand the sales process flow of a project based business environment.
  • Must be self-motivated and have a keen understanding of how to hunt for and win new clients within the core target markets of our business.
  • Ability to maintain an established client base accounts that will need to continue to be serviced while ensuring you are cultivating a relationship that allows you to secure business within that client’s portfolio that is not currently with Blueprint Studios.


PHYSICAL REQUIREMENTS:

Work Environment/ Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities can perform the crucial functions. While performing the duties of this job, the employee is frequently required to sit, talk and hear.

  • Prolonged periods sitting at a desk and working on a computer.
  • The employee is required to stand, walk, and use hands to finger, handle, feel, reach with hands and arms, stoop, kneel, crouch, climb or crawl.
  • The employee may need to lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision.
  • The noise level in the work environment is usually minimal to moderate.
  • The temperature will vary from hot to cold depending on the weather and/or inside temperature controls.


EQUAL EMPLOYMENT OPPORTUNITY:

Blueprint Studios provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Blueprint Studios expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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