Accountants Receivable

3 weeks ago

San Francisco, United States University of California - San Francisco Campus and Health Full time
Accountants Receivable - Billing - Follow-Up Representative

Medical Group Business Services

Full Time

82345BR

Job Summary

The Government, Commercial, Contract and Managed Care (CCMC) Units are responsible for the accounts receivable, billing, and follow-up of all government or commercial, contract and managed care payers. The units deal regularly with complex policy and procedural issues that involve contract compliance with regard to Medicare, Medi-Cal, CCS, HMO and PPO payers. It is the units' responsibilities to communicate and to coordinate throughout various UCSF Medical Center departments, including the UCSF billing agents to ensure the quality of the university's billing process.

Within these units, the A/R - Billing - Follow-up Representatives (Rep.'s) are responsible for billing and follow-up of government, commercial, contract and/or managed care accounts receivables for MGBS clients to include the following:

  • Demonstrates the ability to perform all aspects of billing and follow-up with quality.
  • Resolve all outstanding insurance accounts through constant communication with the payers (by phone or via web access), other MGBS units, UCSF clinical departments and billing agents.

When resolving the accounts receivables; the Rep.'s are required to:

  • Adhere to the MGBS SRG (Situation Response Guide) to ensure consistency with the follow-up and documentation processes and to maintain good quality work.
  • Meet minimum productivity standards and quality expectations of their units.
  • Attend and be engaged in unit and team meetings aimed at increasing knowledge.
  • Utilize web based tools, including payor websites and the RMS website prior to calling payors and conform to all UCSF, MGBS, government and HIPAA policies and procedures.

Required Qualifications

  • High School Diploma or GED
  • One or more years of Insurance Follow up experience.
  • Experience with Denials Management
  • Experience with MS Office.
  • Knowledge of CPT and ICD-10
  • Demonstrate the ability to perform all aspects of billing and follow-up with superior quality.
  • Ability to set and meet priorities, goals and objectives.
  • Effective Time Management and Ability to Meet Deadlines
  • Ability to work independently or as needed with a team.
  • Ability to meet productivity and quality standards.
  • Demonstrates a positive attitude and excellent customer service skills.
  • Proven ability to coach and mentor staff for optimal results.
  • Excellent Attendance Record.
  • Excellent communication skills (verbal & written).
  • The ability to work on-site in our Emeryville office when needed.

Preferred Qualifications

  • Prior working knowledge of the EPIC (Apex) system, especially PB or HB Insurance Follow up Module(s).
  • Certified Procedural Coder (CPC)
  • Associate's Degree or higher

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Emeryville, CA

Shift: Days, 8 Hours, Monday - Friday

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