Production Manager

Found in: Appcast Linkedin GBL C2 - 3 weeks ago


Mobile, United States CarMax Full time

General Summary:

The Service Operations Support Manager in Training (Production Manager) is accountable for performing the job duties and responsibilities below, which primarily involve managing and leading associates.

Principle Duties and Responsibilities:

  • Manage and lead associates to achieve production targets, maintain and control inventory levels, and provide exceptional customer service.
  • Conduct informal and formal observations of associates
  • Communicate expectations and provide feedback to associates
  • Participate and make recommendations in the screening/hiring and development of associates
  • Maintain key performance measures
  • Learn, participate and execute continuous improvement efforts • Assist with the development and execution of production plans
  • Ensure proper inventory levels of all materials and equipment including, but not limited to personal protective equipment, tools, and chemicals using the supply ordering system
  • Provide support to sales, business office and purchasing teams when needed
  • Ensure compliance with all aspects of risk management including the administration of loss prevention, facility maintenance, environmental, health, and safety guidelines
  • Handle customer concerns in a quick, efficient, and friendly manner.
  • Other duties and responsibilities as assigned by the Operations Manager

Job Specifications:

  • Possess a minimum of 5 years management experience in a complex, fast paced environment
  • Work through and manage a team to achieve production goals
  • Read, interpret and transcribe data in order to maintain accurate records
  • Demonstrate the ability to multi-task
  • Speak and listen effectively in dealing with customers/associates, both in person and over the phone
  • Demonstrate above average computer skills with a variety of common and proprietary software


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