Microsoft Dynamics 365 CRM Architect

4 weeks ago

Houston, United States HCLTech Full time

We are seeking a highly motivated CRM Architect to join our team at HCLTech and play a pivotal role in crafting exceptional user experiences for our clients. You will be responsible for leading user journey mapping exercises, translating those journeys into technical and business requirements, and designing robust solutions leveraging the power of Microsoft Dynamics 365.


Responsibilities:

  • Collaborate with business stakeholders to understand customer needs, pain points, and desired business outcomes.
  • Facilitate user journey mapping workshops to map out the ideal customer experience within the CRM platform.
  • Translate user journeys into clear and concise technical and business requirements for the Dynamics 365 & Customer Insights implementation.
  • Design and document scalable and secure Microsoft Dynamics 365 solutions, leveraging your deep understanding of the platform architecture and data model.
  • Configure and customize Dynamics 365 functionalities to align with specific business processes and user needs.
  • Integrate Dynamics 365 with various data sources (internal and external) to ensure seamless data flow and a unified customer view.
  • Develop and document integration strategies, ensuring data integrity and security throughout the integration process.
  • Collaborate with development and deployment teams to ensure solutions are implemented according to design specifications.
  • Stay up-to-date on the latest Dynamics 365 features, functionalities, and best practices to continuously improve solution designs.


Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 12+ years of experience as a CRM Architect or similar role.
  • Proven experience designing and implementing CRM solutions on the Microsoft Dynamics 365 platform and Customer Insights.
  • In-depth knowledge of Dynamics 365 architecture, data model, security considerations, and customization capabilities.
  • Strong understanding of user experience (UX) design principles and the ability to facilitate user journey mapping workshops.
  • Experience with data integration techniques and tools to connect Dynamics 365 with various data sources.
  • Excellent communication, collaboration, and problem-solving skills.
  • Ability to translate complex technical concepts into clear and concise language for both technical and non-technical audiences.

  • Dynamics 365 CRM Consultant

    3 weeks ago

    Houston, United States D365 Microsoft Partnership Full time

    Job DescriptionJob DescriptionDo you pride yourself on innovation and excellence? Are you passionate about collaborating with stakeholders, problem solving, and support end-users?  If so, we are looking for a talented D365 CRM Consultant that has experience with analyzing business processes, creating technical documentation, and working with cross...

  • Dynamics 365 CRM Consultant

    2 weeks ago

    Houston, United States D365 Microsoft Partnership Full time

    Job DescriptionJob DescriptionDo you pride yourself on innovation and excellence? Are you passionate about collaborating with stakeholders, problem solving, and support end-users?  If so, we are looking for a talented D365 CRM Consultant that has experience with analyzing business processes, creating technical documentation, and working with cross...

  • Dynamics 365 CRM Consultant

    2 weeks ago

    Houston, United States D365 Microsoft Partnership Full time

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Parental leave Do you pride yourself on innovation and excellence? Are you passionate about collaborating with stakeholders, problem solving, and support end-users? If so, we are looking for a talented D365 CRM Consultant that has experience...

  • Microsoft Dynamics Business Analyst

    3 weeks ago

    Houston, United States D365 Microsoft Partnership Full time

    Job DescriptionJob DescriptionCaf2Code is proud to be a Microsoft Solution Partner who currently performing a confidential talent search for a company in Houston, TX.    If you are match for the criteria below, please forward us your resume and salary requirements. Do you pride yourself on innovation and excellence? Are you passionate about collaborating...

  • Dynamics 365 Developer

    4 weeks ago

    Houston, United States Insight Global Full time

    Required Skills and Experience:- Bachelor's degree in MIS, CS, or a Business-Related Field.- At least 2 years of development experience in MS Dynamics 365 -- Sales & Marketing.- 5+ years of development experience working with CRM applications.- 5+ years of previous technical experience with software lifecycle including data conversion and system testing....

  • Microsoft Dynamics Business Analyst

    3 weeks ago

    Houston, United States D365 Microsoft Partnership Full time

    Job DescriptionJob DescriptionCaf2Code is proud to be a Microsoft Solution Partner who currently performing a confidential talent search for a company in Houston, TX. If you are match for the criteria below, please forward us your resume and salary requirements.Do you pride yourself on innovation and excellence? Are you passionate about collaborating with...

  • Microsoft Dynamics Business Analyst

    4 weeks ago

    Houston, United States D365 Microsoft Partnership Full time

    Job DescriptionJob DescriptionCaf2Code is proud to be a Microsoft Solution Partner who currently performing a confidential talent search for a company in Houston, TX. If you are match for the criteria below, please forward us your resume and salary requirements.Do you pride yourself on innovation and excellence? Are you passionate about collaborating with...

  • Microsoft Dynamics 365 Business Central

    1 week ago

    Houston, United States Auto Fit Inc Full time

    JOB TITLE: Business Central Implementation Specialist EMPLOYER: AUTOFIT DEPARTMENT: IT REPORTS TO: EXECUTIVE STAFF Business Central Implementation Specialist SUMMARY: We seek a Solutions Architect possessing a robust technical foundation and extensive proficiency in diverse areas, including full-stack development, business analysis, risk management,...

  • Microsoft Dynamics Consultant

    4 days ago

    Houston, United States The Virtual Bench Full time

    Our client is located in Houston, TX and looking to add a CRM Dynamics 365 Lead/Manager to their team. The CRM Dynamics 365 Lead/Manager will provide IT support to ensure effective implementation, support, and enhancement of Business Development, Sales, and Commercial related applications.Responsibilities: Support MS Dynamics 365 Sales and other Business...

  • Microsoft Dynamics Consultant

    4 weeks ago

    Houston, United States The Virtual Bench Full time

    Our client is located in Houston, TX and looking to add a CRM Dynamics 365 Lead/Manager to their team. The CRM Dynamics 365 Lead/Manager will provide IT support to ensure effective implementation, support, and enhancement of Business Development, Sales, and Commercial related applications.Responsibilities:• Support MS Dynamics 365 Sales and other Business...

  • Microsoft Dynamics Consultant

    3 weeks ago

    Houston, United States The Virtual Bench Full time

    Our client is located in Houston, TX and looking to add a CRM Dynamics 365 Lead/Manager to their team. The CRM Dynamics 365 Lead/Manager will provide IT support to ensure effective implementation, support, and enhancement of Business Development, Sales, and Commercial related applications.Responsibilities:• Support MS Dynamics 365 Sales and other Business...

  • CRM Technical Architect

    3 days ago

    Houston, United States Wise Skulls llc Full time

    Job DescriptionJob DescriptionTitle: CRM Technical Architect Location: Houston, TX (Remote) Duration: 6+ months Implementation Partner: Infosys End Client: To be disclosed JD: Minimum Years of Experience: 10+ YearsCRM systems expertise, particularly with the Field Service moduleExperience in customizations, plugins, and JavaScript developmentStrong ability...

  • CRM Technical Architect

    4 days ago

    Houston, United States Wise Skulls llc Full time

    Job DescriptionJob DescriptionTitle: CRM Technical Architect Location: Houston, TX (Remote) Duration: 6+ months Implementation Partner: Infosys End Client: To be disclosed JD: Minimum Years of Experience: 10+ YearsCRM systems expertise, particularly with the Field Service moduleExperience in customizations, plugins, and JavaScript developmentStrong ability...

  • Dynamics Consultant

    2 hours ago

    Houston, United States Coforge Full time

    Title: Dynamics Field Service ConsultantLocation: Houston, TX (Onsite/ Hybrid)JD:We are seeking an experienced Dynamics Field Service Consultant to join our team. The candidate should have at least 7 years of hands-on experience in implementing and customizing Microsoft Dynamics 365 Field Service solutions. As a Dynamics Field Service Consultant, you will be...

  • Junior Dynamics CRM Developer

    1 week ago

    Houston, United States ALS Environmental Full time

    Overview Imagine your future with us! At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most...

  • Junior Dynamics CRM Developer

    14 hours ago

    Houston, United States ALS Environmental Full time

    Overview Imagine your future with us! At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most...

  • Junior Dynamics CRM Developer

    4 weeks ago

    Houston, Texas, United States ALS Environmental Full time

    Overview: Imagine your future with us!   At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most...

  • Microsoft Dynamics Security Specialist

    1 week ago

    Houston, United States Enterprise EQ Full time

    Job DescriptionJob DescriptionHello,Client: ConfidentialPosition: Microsoft Dynamics Security SpecialistLocation: 100% REMOTE JOBDuration: CONTRACT-TO-HIRE******* Only US Citizens needs to apply *******PLEASE NOTE: We are searching for a CONTRACT-TO-HIRE resource supporting our project with deployment of Dynamics ERP F&O and Proj Ops. They need to have...

  • Microsoft Dynamics Security Specialist

    1 week ago

    Houston, Texas, United States Enterprise EQ Full time

    Hello, Client: Confidential Position: Microsoft Dynamics Security Specialist Location: 100% REMOTE JOB Duration: CONTRACT-TO-HIRE Only US Citizens needs to apply PLEASE NOTE: We are searching for a CONTRACT-TO-HIRE resource supporting our project with deployment of Dynamics ERP F&O and Proj Ops. They need to have skillset of security structures...

  • CRM Data Architect

    4 days ago

    Houston, United States Wise Skulls llc Full time

    Job DescriptionJob DescriptionTitle: CRM Data Architect Location: Houston, TX (Remote) Duration: 6+ months Implementation Partner: Infosys End Client: To be disclosed JD: Minimum Years of Experience: 10+ YearsKingswaySoft experience for CRM data integration and migrationProven track record in data migration, reconciliation, and package creation within CRM...