Microsoft Dynamics Consultant

1 month ago


Houston, United States The Virtual Bench Full time

Our client is located in Houston, TX and looking to add a CRM Dynamics 365 Lead/Manager to their team. The CRM Dynamics 365 Lead/Manager will provide IT support to ensure effective implementation, support, and enhancement of Business Development, Sales, and Commercial related applications.


Responsibilities:

• Support MS Dynamics 365 Sales and other Business Development and Commercial related application projects through the Project Management Lifecycle.

• Assist with defining business requirements, creating project plans with phases, milestones, and go-live dates, ensuring effective organizational change management with all business units & service lines worldwide in compliance with corporate change management standards.

• Supervise the day-to-day activities of the team to ensure effective support and development of CRM applications.

• Proactively identify and respond to issues, limitations, and deficiencies in the custom application configuration and delivered application software. Research potential solutions and provide recommendations to management.

• Initiate ideas for functionality and enhancements based on business process improvements.

• Responsible for coordination system and user testing of all application solutions, including upgrades, to ensure delivery of quality solutions.

• Collaborate with other IT groups to ensure seamless integration and interoperability of CRM applications with other enterprise systems to support overall business objectives.


Requirements:

• Bachelor’s degree.

• Desire to grow into a manager role.

• 5+ years of experience working with CRM applications.

• 5+ years of experience with software lifecycle including data conversion and system testing.

• 2+ years of experience in MS Dynamics 365 – Sales OR Marketing required.

• Experience with MS 365 Administration.



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