Sr. Revenue Operations Manager

3 weeks ago

Gilbert, United States Kinective Full time

Ready to be a part of the company transforming FinTech and how the world accesses banking services? 

When was the last time you were excited about interacting with your bank or credit union? If the answer is “a while” then you’re in good company. Despite the fact that access to better financial choices is at the heart of empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations. 


And that’s where Kinective comes in. We’re here to change the way the world accesses and thinks about banking through software that connects a historically “boring” industry to the latest and greatest fintechs shaping the industry. 


Ok... but what does all of that actually mean? Banks and credit unions are using some pretty old-school systems, which makes adopting new and innovative technology difficult (if not impossible). If you think it’s easy for your local branch to send you a receipt via text… think again.


Want proof? As the largest provider of software connectivity to 1 in 4 U.S. financial institutions, we are the leading company transforming the way banking is done for credit unions and banks. (In fact, Forbes recently released their Best Banks in the World report, and Kinective works with over 60% of their named banks). 


Kinective is the connector (get it?) that bridges that technology gap and helps modernize the way banking works. Our 300+ team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize banking for everyone.



The Cliffs Notes

We're in search of a dynamic Senior Revenue Operations Manager to drive business results for the Partnerships function by leading execution on key strategic objectives and driving operational rigor through our GTM business processes, including predictive Forecasting, Pipeline cleansing and inspection, Salesforce enhancements and other related growth enablers. 



What you’ll own:

  • Reporting into the VP of Revenue Operations, manage and oversee Partner pipeline/referrals throughout the sales cycle (direct and indirect) via Salesforce
  • In collaboration with EVP of Partnerships and VP of Partner Sales, build detailed and predictive Partner Forecast in support of the weekly Forecast submission to our CEO/CFO and executive team
  • Drive operational discipline with Partner team to rationalize Partner Pipeline, with a focus on Forecast categories, Sales Stages, projected Close timelines, Funnel management, Conversion rates and other key pipeline indicators
  • Represent the Partnership business with requested Salesforce enhancements to improve Partner performance visibility and drive automation to facilitate scalability and user experience 
  • Collaborate with key cross-functional stakeholders in Finance, Partner and Direct Sales, Marketing, SFDC team, and Product
  • Influence Partner team variable compensation plans in collaboration with Finance & Accounting


Necessary Qualifications: 

· 3-5 years of work experience in Finance, Operations, Management Consulting or another related field 

· Analytical mindset with near OCD-level of attention to detail and drive for accuracy

· Aptitude for building relationships and driving cross-functional initiatives forward with speed and efficiency 

· Ability to think strategically while also being able to roll up one's sleeves to dig into day-to-day operations 

· A bias for action; passion for transforming strategy into a concrete action plan and results 

· Expert Excel, Salesforce, and data analysis & visualization experience 

· Strong proficiency in pipeline management and forecasting, sales processes and tools, reporting and Sales KPIs 

· Excellent presentation and communication skills 



Why Kinective?

We’re transforming our industry. You’re hopping into a rocket ship when you join the Kinective team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core. Oh, and we should mention, we’re the only ones doing that right now. 


We love our customers (and they love us, too). Creating incredible customer outcomes is a unifying value at Kinective, with over a 95% customer retention rate. 


All the benefits. We care about you on and off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few. 


We’re cool people building cool stuff. Underneath all the banking acronyms and terminologies is a team of driven people building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.



What does life at Kinective look like?

Bid adieu to snooze-fest corporate gigs. At Kinective, we believe that balance is key. We know how to have fun, and how to hit deadlines. We know how to collaborate and enjoy comradery, and how to provide feedback to help each other grow professionally. 

Our culture empowers team members to take the lead, upholds integrity as our bedrock, and values trust and respect in all our operations. We believe in learning new skills, mentoring colleagues, and nurturing personal development. That’s why we seek to promote from within and give our team members the opportunity to rise with us.



Our Values

Deliver success. We strive to exceed customer expectations. 

We are powered by a relentless commitment to delivering quality and service to our customers. We turn everyday interactions into positive, memorable experiences that create long-lasting Kinective ambassadors. 


Grit with grace. We face problems head on, respecting others along the way. 

We aren’t afraid to step outside of our comfort zone to accomplish the common goal. We believe that progress thrives on constructive dialogue and a commitment to understanding. 


One Kinective. Together, we win. 

By embracing a “better together” mindset, we unleash the full potential of our team and propel Kinective from good to great. 


Build the future. We are driven by the pursuit of what’s possible. 

Building the future requires embracing change and challenging the status quo. We believe that the best idea wins, embodying a culture of innovation. 



The Team 

In this role, you would be a part of the Sales team and reporting to VP, Revenue Operations. 



Office Expectation 

This role is HYBRID, with an expectation of 3-4 days a week in-office. Our hours are 8-5pm. 



Well, you’ve made it this far...

Seems like we might be meant to be, right? If you think you’re the right fit for Kinective, go ahead and click “apply.” And, even if you’re not quite sure if you’re qualified, we encourage you to apply and we can decide together.


Take a deeper dive into all things Kinective at kinective.io


Please note that this role does not currently offer sponsorship opportunities.

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