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System Engineer

2 months ago


Crown Point, United States ALOIS Solutions Full time

Job Title: CommandCentral AWARE System Manager/Systems Engineer

Location: Lake County, Indiana Sheriff's Office 46307 (Hybrid few days onsite and few days remote)

Pay range: $80 - $95 per hour on W2 only



This is a contract position on W2 only, no C2C or H1b Candidates.



Overview:

• Join us as a CommandCentral AWARE System Manager and drive operational excellence in real-time crime center (RTCC) operations. Your role involves supporting and enhancing the Motorola CommandCentral AWARE system, ensuring seamless integration and superior system performance.



Key Responsibilities:

• Technical Support: Provide tailored technical support and consulting for the CommandCentral AWARE system and its interfaces.

• Operational Efficiency: Develop strategies to enhance workflows, procedures, and performance.

• Travel & Remote Assistance: Assist with SOP creation, process discovery, and inter-jurisdictional data sharing, both virtually and on-site.

• Vendor Coordination: Work with customers' vendors to connect data points within their CommandCentral AWARE setup.

• Diagnostics & Analysis: Run system diagnostics, performance checks, and root-cause analyses to recommend improvements.

• Process Improvement: Lead initiatives to optimize operations and troubleshoot critical issues.

• Data Integration: Navigate various data inputs and integrate them successfully into the system.



Desired Skills:

• Experience with IP Video Surveillance, ONVIF, RTSP, H.264, VMS software

• Proficiency with Motorola CommandCentral AWARE and GIS applications

• Strong interpersonal and communication skills, both oral and written

• Ability to manage stress and troubleshoot critical issues

• Familiarity with enterprise hardware/software solutions and public safety applications

• Knowledge of Windows Server, MS SQL, Linux Server, and virtualization software

• Experience with networking, firewalls, routers, and API connections



Preferred Qualifications:

• Associates degree or higher/ IT-related Bachelor's Degree

• 4+ years of experience in computer science, networking, engineering, or IT system maintenance (preferably in public safety)

• Industry certifications (e.g., CISSP, MCSA/MCSE)



Other Requirements:

• US citizenship required

• Ability to pass a stringent fingerprint background check

• 25-50% travel