Client Onboarding Associates

1 week ago

Miami, United States Guerra Wealth Advisors Full time

If you're seeking a role where you can truly impact people’s lives, Guerra Wealth Advisors is calling your name


The Client Onboarding Associate will assist the Onboarding Specialists in the New Business Department. This role is essential for ensuring the smooth onboarding of clients and supporting the New Business team’s operational needs. Responsibilities include managing CRM systems, tracking financial applications, scheduling client appointments, and supporting assets under management (AUM) processes. The ideal candidate is detail-oriented, organized, and has experience with CRM tools and financial tracking systems.This position offers a competitive salary with plenty of opportunity for growth within the financial industry.


As a boutique firm, we offer the personalized attention of a smaller company while being backed by the resources and stability of a large institution. Our commitment to your professional development sets us apart, as we actively sponsor certifications and foster a culture of continuous learning, empowering you to elevate your financial knowledge to new levels. If these qualities reflect you and your ambitions, join us today by applying here


Description

Objectives and Responsibilities


  • Complete all New Business appointments, including Financial Planners (FPs), Insurance Specialists (ISMs), Third Party Managers (TPMs), and Annuity Processing Managers (APMs).
  • Update CRM statuses, tier groups, and other necessary fields.
  • Enter new account information, notes, and documentation into CRM and financial trackers.
  • Update CRM with meeting outcomes and advisor instructions.
  • Assist with ongoing New Business (NB) projects as assigned, ensuring timely updates and completion.
  • Schedule and confirm client appointments via phone and text.
  • Greet and sit down clients for meetings with advisors.
  • Complete audit calls for client accounts as needed.
  • Update financial planning tools (e.g., Retirement Analyzer, WealthScape, and Riskalyze) before and after client meetings.
  • Manage all necessary financial trackers and ensure timely input of client information.
  • Complete the AUM process for new applications, including drafting agreements, handling Transfer of Assets (TOA), Standard Payment Instructions (SPI), and submitting Add Advisor forms.
  • Assist clients with signing AUM applications and ensure the accuracy of information.
  • Open accounts in Fidelity, assist with client signings, and complete account allocations, rollovers, and transfers.
  • Carry out advisor’s instructions based on meeting outcomes and ensure follow-up actions are taken.
  • Send meeting recaps to clients.
  • Follow up on New Business Tracker sales progress.
  • Provide, assist, and review all necessary and appropriate documentation with clients.

Experience and Competencies – For success in this role


  • 1+ years of experience in a wealth management or financial role
  • A strong background in finance, wealth management, or related fields, with an understanding of financial products such as annuities, life insurance, and investment accounts.
  • Bilingual in English and Spanish with strong verbal and written communication skills in both languages
  • Strong attention to detail and accuracy 
  • Excellent interpersonal skills with the ability to establish rapport and trust with clients
  • Must be a go-getter, team-player, and hungry for knowledge and growth
  • Tech-savvy with the ability and willingness to learn new systems, softwares and processes
  • Proficiency in data entry with a high level of accuracy and attention to detail.


Benefits – More than the basics


  • Competitive salary + bonuses
  • Completion bonuses for relevant licenses/certifications
  • Sponsored industry travel and in-person training
  • PTO: 20+ days
  • 401K or Roth matching plan
  • Health insurance reimbursement
  • Access to personal financial planning
  • Growth and development


About Guerra Wealth Advisors


Guerra Wealth Advisors is a leading Retirement Planning Firm, driven by a mission to help get our clients to the point where work becomes an option and not an obligation. We achieve this by maximizing returns, minimizing taxes, and protecting our client's legacy. Our vision is to become the most trusted and reputable firm in the country.


Guided by our core values, we believe in constant learning and self-improvement. Communication is also crucial as we value words spoken with respect, professionalism, and in alignment with the company’s goals. Our commitment to unity is reflected in our "All for one, one for all" core value, fostering a culture of mutual support and responsibility within a dedicated team. Here at Guerra Wealth Advisors, we value ownership, accountability, and unwavering integrity, always striving to do the right thing for our team, company, and clients. 

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