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Information Technology Support Specialist
2 months ago
Who are we looking for?
Looking for a candidate to support site infrastructure activities having required skills of team management, cloud computing, working with different verticals, vendors and customers. The Individual should be passionate about technology, experienced in deployment, monitoring and maintaining cutting edge technology.
Technical Skills:
- Ticket management
- Service / Help Desk Management
- Software support / maintenance
- Data center Management
- Incident Management
- Change management
- Network Management
- OS-Win 10, Win 2008, Win 2012, WES8
- Active directory, Group policy, DHCP, DNS.
- Microsoft SCCM 2012
- Sever Management
- Desktops and Thin clients
- Tools & Application – MS Office, VPN, Citrix, SQL, FTP, RSA, MFA
- Knowledge of Microsoft Exchange/ Office 365
- Wintel Server Support
- Knowledge of cloud computing, Artificial intelligence,
- Knowledge of Risk Management, Threat Management and Vulnerability
- Windows Security Vulnerability scanning, reporting & remediation.
- End Point Security Management
- Information security, Firewall, Web Proxy, IPS, Wireless technology, Load Balancer
- Asset Management.
- Audit Preparation & Management (ISO, ISMS, Clients)
Education
- Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.Ex
- 2+ years of IT work experience in computer systems or support with demonstrated working knowledge of problem solving/troubleshooting skills. Quick learner on a wide range of issues, including identifying improvement opportunities.
- Ability to assess and prioritize faults and respond or escalate accordingly.
- Goal oriented individual with organizational skills and a good communicator with a natural aptitude for dealing with people.
- Ability to quickly gain knowledge and understanding of technical and business functions.
