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Technical Business Analyst

2 months ago

Charlotte, United States Synechron Full time

Technical Business Analyst with a strong background in payment processing systems such as ACH (Automated Clearing House), Fed Wire, RTP (Real-Time Payments), and FX (Foreign Exchange) payments.

Charlotte, NC

Onsite role.


The ideal candidate will have a deep understanding of the technical and business aspects of payment systems and be adept at bridging the gap between IT and business stakeholders.

Key Responsibilities:

  • Lead requirements gathering sessions with business stakeholders to understand the functional needs of payment systems.
  • Analyze and document business processes related to ACH, Fed Wire, RTP, and FX payment transactions.
  • Translate business requirements into detailed functional specifications for new systems or enhancements to existing systems.
  • Work closely with IT teams to ensure technical solutions meet business needs and are aligned with industry best practices.
  • Conduct gap analysis between current and desired states of payment processing workflows and systems.
  • Develop and maintain an in-depth understanding of payment regulations and compliance requirements affecting payment solutions.
  • Support the design and execution of system integration testing, user acceptance testing (UAT), and production roll-out.
  • Act as a liaison between business units, technology teams, and support teams.
  • Provide training and support to business users on new payment system features and functionalities.
  • Keep abreast of emerging trends and technologies in the payment industry.
  • Facilitate the resolution of issues that arise during the development cycle.

Required Skills and Qualifications:

  • Bachelor's degree in Information Technology, Finance, Business Administration, or a related field.
  • Minimum of 5 years of experience as a Business Analyst in a financial services environment, with a focus on payment systems.
  • Strong understanding of payment processing operations and technologies, including ACH, Fed Wire, RTP, and FX payments.
  • Experience with payment system regulations and compliance such as Dodd-Frank, EMV, PSD2, or similar.
  • Proficiency in business analysis methodologies and tools (e.g., UML, BPMN, MS Visio).
  • Excellent communication and interpersonal skills, with the ability to present complex technical ideas in a clear and concise manner.
  • Strong problem-solving and critical thinking skills.
  • Proven ability to manage multiple tasks or projects with changing priorities.

Preferred Qualifications:

  • Relevant certifications such as Certified Business Analysis Professional (CBAP) or Payments certification.
  • Experience with SQL and familiarity with database design and reporting.
  • Knowledge of project management methodologies like Agile or Waterfall.
  • Experience with end-to-end system development life cycles (SDLC).

What We Offer:

  • Competitive salary and benefits package.
  • Dynamic work environment with opportunities for career growth.
  • Exposure to cutting-edge technologies and methodologies in the payment industry.
  • Inclusive culture that values diversity and innovative thinking.