Technical Business Solutions Analyst
3 weeks ago
Job Title: Technical Business Solutions Analyst
Location: Onsite
Job Description
- Expertise in IVR systems and Conversational AI platforms is required for this role.
- Responsibilities include creating business documentation such as BRDs, functional specs, and process flows.
- Strong integration skills involving telecom platforms (e.g., billing systems, BSS, CRM) are necessary.
- Collaboration with stakeholders to gather, document, and analyze business requirements is essential.
- Proficiency in working closely with telecom and IVR systems is required.
- Experience with system integration and telecom platforms is a must.
- Conversation AI is a plus for this role.
- Developers with a technical background and willing to work in a BA/PM capacity will also be considered.
Key Responsibilities:
- Expertise in IVR systems and Conversational AI platforms
- Creating business documentation
- Integration involving telecom platforms
- Collaboration with stakeholders
- Proficiency in working closely with telecom and IVR systems
- Experience with system integration and telecom platforms
- Conversation AI
- Developers with a technical background
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