Program Manager

3 days ago

Menlo Park, United States Apex Systems Full time

Role / Title: Project Manager V

Client: Big Tech Company

Agreed Pay Rate: $90-95

Location: onsite Menlo Park, NYC, DC, or SEA

Start Date: 2 weeks after offer and acceptance

Duration: 6 Month Contract


Job Description:

The Product & Regulatory Operations org is a vital part of Meta's commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across Meta and Global Operations and in close partnership with product/eng, legal and XFN stakeholders.


As a Product Operations Project Manager, you will work on projects that will help drive growth, engagement, and quality of Metas products. We are looking for experienced professionals with a strong background in program/ project management, excellent communication skills, and a proven ability to build and maintain relationships with global stakeholders. Your role involves aiding in planning, executing, and monitoring projects, possibly developing plans, tracking progress, and updating stakeholders. Ideal candidate will promote cross-functional engagement and communicate program progress to key stakeholders.


Additionally, we seek someone who has a passion for diving deep to understand where and how these are manifesting on our platforms. This individual has a demonstrated ability to leverage large data sets and advanced tooling. They also will have strong analytical & investigative skills and should be comfortable with ambiguity and experimentation.


Responsibilities -

Support project scope, develop and execute project plans for supported programs

Drive effective, concise and persuasive program communications/collaboration, including root cause analysis, internal/external escalations coordination and communications to leadership, and business recommendations for broader stakeholder groups

Identify gaps in strategy, systems, and processes to support growth at scale

General program management to define project scope, develop and execute plans, drive risk and compliance activities

Showcase grace under pressure and ensure effective and timely collaboration with multiple internal stakeholders

Adapt to changing requirements and prioritize escalation requests effectively

Strong analytical and investigative skills, experience leveraging large data sets and advanced tooling


Minimum Qualifications -

10+ years of experience in operations for a tech company, consulting, operations or similar roles

Strategic thinking with a proven track record of enhancing customer experience through innovation and continuous improvement

7+ years project or program management experience in a corporate environment.

Strong communication skills and ability to build relationships and influence stakeholders across functional boundaries and globally

Ability to make judgments under tight deadlines and competing priorities

Proficiency/ Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting and operational decision-making

Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others

Experience communicating effectively via various formats, time zones and audiences, including within operations teams and across with key stakeholders and senior leadership

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